I’ve owned 4 cases. All defenders. Plastic film over thumb print wears out to quickly. Don’t know how to make it better
Response from otterbox.comBy OtterBox, Customer Service Team, January 29, 2018
Hey Jeezocline,
We're so sorry to see that the fingerprint membranes on all of your Defender cases have been struggling to stay intact! While we completely appreciate your chagrin towards the repetition of this issue, our products are not specifically engineered to be indestructible so much as they are intended to absorb the brunt of any impacts that might otherwise jeopardize your iPhone 6S. As long as your phone has emerged unscathed, we’ll call this a win and get straight to the point of setting you up with a new replacement to keep the protection rolling! Please feel free to call our awesome Otters at 1-855-688-7269, and they'll hook you up with a warranty claim right away!
bought this a little over a month ago it was a present for my dad and he loved its a great fit,slim and very protective he has a habit of dropping is phone and with this case on his phone hasn't cracked or anything the case is very protective !!
I’ve had the case for a couple of weeks and it’s saved my phone more than a few times. Well designed. Tight seal, stylin, grippy, and all around functional! Slightly large but I suppose that’s the price for protection.
I work in a harsh environment and when it comes to exposer to the elements of weather and hard surfaces, my phone should not be working right now, but because of my Otterbox Defender, my phone is like new! I won’t use anything else.