Love my Otter Box. It takes all the abuse and my phone still looks like new.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
This is my favorite phone case. Lasted me 4 years!
on August 18, 2022
Posted by: ivegonegaga
I have owned this phone case for years, and my phone is still completely intact. Not a scratch, and I'm a clutz, so it works out great for me. It's easy to clean, an alcohol wipe and a Q-Tip does the job quite well. Although it only comes in black, which I personally do not like, it's easily customizable. I would appreciate it if the company logo wasn't so visible, but overall I love the product, and it is the only phone case I use.
The design structure of this has some obvious flaws as they relate to the ease with which you can access ports on your phone that the case protects when closed.
Response from otterbox.comBy OtterBox, Customer Service Support, February 13, 2023
Hey there! We're very sorry to hear the Defender Series case wasn't quite what you were hoping for. We understand how that can be a bit disappointing. Those port covers are there to help keep dirt and dust out of your case and device, but we apologize for any inconvenience experienced with them. We'll be sure to share your thoughts and feedback with our design team for you though. Please feel free to give our Otters a call at 1-855-688-7269 with any other questions or concerns.