I have been a loyal happy customer for years! I work in the construction business and your cases have kept my phone protected and clean no matter the circumstances! When I have traded my phone in for an upgrade, I get top dollar because it practically looks brand new. Keep up the great work!! Defense case for iPhone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Great, but not fitting properly
on March 3, 2016
Posted by: iLikeOtterBoxes
Gender:Female
The case is really good in terms of fall protection, but my case has huge gaps where the gel part of the case meets the plastic part of the case. Besides that, it is fantastic.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 3, 2016
Hey ILikeOtterBoxes,
Thanks! We like your username and enthusiasm for our brand!
It's great to see that the OtterBox Commuter is getting it done on the protection front, but we can definitely help to get you that smooth, flush interaction between the outer shell and inner slipcover to make sure that your iPhone is covered with just the right fit for that trusted Otter protection!
Sometimes a few attempts at installation may be required to get those two pieces to sit together just so, and we’re including a link to our YouTube Channel video on installation for your easy reference.
https://www.youtube.com/watch?v=EWeWN0wYZ7Q
If this doesn't do the trick, just give our friendly Otter tailors a quick call at 1-855-688-7269, and we'll be more than happy to get you outfitted with a brand-new warranty replacement that most certainly will!
Toughest nicest case on the market. We have many phones and the most difficult people drop them constantly. Many of them have been through many cases until I converted them all to the otterbox defender, the only case. Waterproofing (direct water drop in) is never our issue. Concrete is no problem. But water has never been a problem with my case in Florida.