Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: Dubber1995
Verified Purchase:Yes
I bought this product a month ago,
protected almost everything except the top of the phone where the calling speaker is. The Phone was in my pocket and on the place the phone is not protected the screen cracked.
I am really not happy about this!
protected almost everything except the top of the phone where the calling speaker is. The Phone was in my pocket and on the place the phone is not protected the screen cracked.
I am really not happy about this!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Missy H
Verified Purchase:Yes
This phone case is well constructed and looks very professional, which is why I bought it. I’m not used to the cover over the charging port, so this has been irritating to adapt to, but I’m there.
My only real concern about the case is the cover over the screen has changed how sensitive the touch screen is. I have to touch the screen harder to get letters typed etc. I haven’t adapted to that yet. Oh, also I need to redo my fingerprint scans because they rarely work to unlock my screen with this cover save being smaller. Other box - future iterations should have a little more wiggle room around that button. Overall, this is he best and last case I’ll own for my iPhone 6.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 28, 2019
Dear Missy H,
We apologize that this Defender series seemed to come with a slight adjustment period! Occasionally, the protective design can take some getting used to, but we're confident that with time and practice, using that case should start to feel like second nature. As for the screen sensitivity, our friendly Otters will be more than happy to take a closer look to make sure that everything is aligned and working properly. Please feel welcome to give them a call at 1-855-688-7269, and they'll be happy to help with some troubleshooting!
Best,
OtterBox Customer Service Team
We apologize that this Defender series seemed to come with a slight adjustment period! Occasionally, the protective design can take some getting used to, but we're confident that with time and practice, using that case should start to feel like second nature. As for the screen sensitivity, our friendly Otters will be more than happy to take a closer look to make sure that everything is aligned and working properly. Please feel welcome to give them a call at 1-855-688-7269, and they'll be happy to help with some troubleshooting!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rory
Verified Purchase:Yes
Got this case a few weeks ago and otter beefy charging lead. The case is is self is a black rubberish material grip feels nice various port and button covers all work well.smells nice too ! All fits tightly over the hard plastic inner skeleton. There is a holster or clip it all fits into with a loud positive click which makes it even more robust. And can be used as a handy stand for the phone and will clip on to most things.
I work in a tough dusty envoirnment so we'll see how well the dust seals work.
Improvements yes different colours hard to find a black case on the floor in the car
All this gubbins holsters etc make it quite bulky but I never cared about that. Access to the ports charging etc cannot be had when the phone screen is facing out a design flaw here
I work in a tough dusty envoirnment so we'll see how well the dust seals work.
Improvements yes different colours hard to find a black case on the floor in the car
All this gubbins holsters etc make it quite bulky but I never cared about that. Access to the ports charging etc cannot be had when the phone screen is facing out a design flaw here
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wags
Verified Purchase:Yes
I have had an Otterbox Defender case protecting my IPhone 6 for the past 6 years. My recent order is in fact my 3rd case. I spend a lot of time outdoors and am rough on my equipment but the Defender takes a licking and keeps on protecting.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Peanut
Verified Purchase:Yes
Otter Box makes the best phone cases . Their phone cases will protect phones better than any one out there
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Would have been great but was wrong size for wrong
on May 28, 2019
Posted by: Grey Ghost
Verified Purchase:Yes
Had to return to get right size. Re-ordered to get the right size holster and I am certain that I will be well pleased with it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BPScott
Verified Purchase:Yes
I Bought this as a gift and it is perfect. The clip has helped to keep the phone from
being lost and easy to get to.
being lost and easy to get to.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Suziwingnut
Verified Purchase:Yes
Very happy with it after I finally got it put together. Could have provided better instructions!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com