It was a little difficult to disassemble and install but it is an exceptional quality case, very durable, great fit, and attractive. I'm sure it will provide maximum protection for my phone.
I have purchased imposter defender otter boxes from the mall. This one I purchased from Otterbox website and I couldn’t be happier. Great fit and trusted quality!!
I received mine last week. I was totally disappointed with the colors in my (match your own) case. I ordered purple with light purple inner case. The colors look terrible together!!! I am also not pleased with the way the case fits on the phone. Would not recommend it to others!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 18, 2019
Dear Shys,
We dearly apologize that this Defender series isn't entirely matching up with your stylistic preferences! Although we do our best to display the most accurate depictions of our case designs online, occasionally certain screens and monitors can showcase things differently. The good news is that, regardless of color, that Defender should keep your iPhone safe for a long time to come!
It is strange that the case is having trouble fitting properly, and our handy Otters would love to straighten things out. Please feel welcome to call them at 1-855-688-7269, and they'll troubleshoot this with ease and haste!
Both myself and partner use Otter boxes for our phones. I estimate that we have replaced the holster about 6 times. The product needs to be designed to prevent the sign clip on the holster from so easily breaking.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 21, 2019
Hey there,
We're so sorry to see that you've experienced such rough luck with the Defender belt clip! While our cases are pretty tough, they can sometimes take some damage in the line of duty. For future reference, we are happy to replace any damaged parts under our awesome warranty - including holsters! Just call our awesome Otters at 1-855-688-7269, and they'll always be happy to help out!