Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: Mark S
Verified Purchase:Yes
Exactly what I needed, Love the fact that you can buy parts and not have to buy the whole case again
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Enjoy
Verified Purchase:Yes
I had an Otterbox Defender for my iPhone 4s, which slid off the roof of my car at 50mph. It went bounding down the highway and suffered NO apparent damage! This cover for my iPhone 6s seems even more robust. I have high expectations!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zach
Verified Purchase:Yes
Have 20 service techs with iPhones. This is great protection for their phones and otter stands behind their warranty if case does not hold up to constant use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Richard
Verified Purchase:Yes
Items arrived on time and just what I expected them to be
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: zman
Verified Purchase:Yes
Have had to buy three different sets of Otter Defender Series since I bought my apple 6 phone three years ago. The holster clips have only lasted 12, 14 and 16 months respectively. Since it is an older phone, now Best Buy doesn't carry the compete holder, but, luckily Otter still offers the holster part which is all I need.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 21, 2018
Hi zman,
Sorry to hear that this Defender series holster keeps breaking on you! For future reference, our friendly Otters are always happy to replace any damaged parts that we still have available under our warranty, including belt clips. Feel free to reach out to us at any time at 1-855-688-7269, and we’ll be thrilled to provide assistance!
Best,
OtterBox Customer Service Team
Sorry to hear that this Defender series holster keeps breaking on you! For future reference, our friendly Otters are always happy to replace any damaged parts that we still have available under our warranty, including belt clips. Feel free to reach out to us at any time at 1-855-688-7269, and we’ll be thrilled to provide assistance!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jenster
Verified Purchase:Yes
I’ve been using the Defender case ever since I got my first iPhone, 5 years ago. It’s always protected my phone from accidental dropping - esp when I get out of my van & forget that it’s on my lap. It has a good strong feel/grip & not heavy. Otter box even sent me a new skin years ago when mine didn’t hold up well. They seem to have a better formula now.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mark
Verified Purchase:Yes
This is my third belt clip holster. I am pretty harsh with it, I work construction and landscaping. It’s with me at all times. As I mentioned “Want leave home without it”.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lenny
Verified Purchase:Yes
Ever since I installed new cover I have trouble with any buttons on all four sides very close to edge of glass responding, especially going from alpha to numerical screens and going back to alpha screens. I try numerous times touching screen and sometimes have to go completely out to homepage and try it again. A real pain when trying to text periods or question marks. I'm ready to put old case back on. What is a solution for this?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 26, 2018
Hi Lenny,
Sorry to hear that this Defender series is having a tough time connecting with your iPhone 6! We definitely want that screen protector to sit flush with your display, and our friendly Otters would love to smooth things over with some quick troubleshooting tricks. Please feel free to give them a call at 1-855-688-7269, and they'll get things straightened out again in no time at all!
Best,
OtterBox Customer Service Team
Sorry to hear that this Defender series is having a tough time connecting with your iPhone 6! We definitely want that screen protector to sit flush with your display, and our friendly Otters would love to smooth things over with some quick troubleshooting tricks. Please feel free to give them a call at 1-855-688-7269, and they'll get things straightened out again in no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com