I really like the concept of the holster so that I can keep iPhone with me but this is the third holster because the plastic tab that holds the phone in keeps fatiguing and breaking. It is too hard for me to push phone out of holster.
Response from otterbox.comBy OtterBox, Customer Service Team, September 11, 2018
Hi Sadie,
We're sorry to hear that your Defender holsters keep suffering from some strange symptoms, including cracking and fatigue! But never fear - our Otter doctors are here!
Just give them a call at 1-855-688-7269, and they'll run some tests to see if we can come up with a more permanent diagnosis going forward. Additionally, our top medics will happily perform a warranty claim procedure to get your side protection back to peak levels of health as soon as possible!
I have purchased this product before! I needed a new one because I go through them a lot. The only thing I don’t like is how dust gets i between the phone and outer shell glass.