Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: Libbbbs
Verified Purchase:Yes
The Touch ID stopped working with the case so I have to like half way take off my case if I want to use my Touch ID and I hate how around the camera it’s black and doesn’t match if you get a color that not black
Response from otterbox.comBy OtterBox, Customer Service Team, June 4, 2018
Hi Libbbbs,
We so apologize that this Defender series seems to be having trouble with your Touch ID! This is certainly strange, since the case is designed for full device functionality. Please feel welcome to call our playful Otters at 1-855-688-7269, and they'll be happy to dive right into a warranty claim. You'll have a brand-new case in your hands in no time!
Sincerely,
OtterBox Customer Service Team
We so apologize that this Defender series seems to be having trouble with your Touch ID! This is certainly strange, since the case is designed for full device functionality. Please feel welcome to call our playful Otters at 1-855-688-7269, and they'll be happy to dive right into a warranty claim. You'll have a brand-new case in your hands in no time!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Maur04
Verified Purchase:Yes
I spent the extra money to pick out each color on the case I was under the impression that I ordered a navy blue outside but it was far from it. Now my case looks like a bag of cotton candy. Also the screen protector scratches very easily
Response from otterbox.comBy OtterBox, Customer Service Team, June 4, 2018
Hey Maur04,
We're sorry to see that this Defender series colorway wasn't exactly what you were expecting! Although we do our best to display the most accurate depictions of our cases on the website, unfortunately, sometimes the styles can be portrayed differently through varying screens and monitors.
As for the scratched screen protector, we want your display to stay as secure and clear as possible, so please feel free to call our awesome Otters at 1-855-688-7269. They'll be happy to hook you up with a warranty replacement!
Sincerely,
OtterBox Customer Service Team
We're sorry to see that this Defender series colorway wasn't exactly what you were expecting! Although we do our best to display the most accurate depictions of our cases on the website, unfortunately, sometimes the styles can be portrayed differently through varying screens and monitors.
As for the scratched screen protector, we want your display to stay as secure and clear as possible, so please feel free to call our awesome Otters at 1-855-688-7269. They'll be happy to hook you up with a warranty replacement!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Wyomingstar
Verified Purchase:Yes
I Bought my first Otterbox years ago learning at that time that if you don't want to break or destroy your phone the Otterbox is the only way to go. I have been very pleased with all my purchases and will continue to utilize Otterbox for my needs.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: shelley
Verified Purchase:Yes
We buy the Defender series for all of our family iphones! Only the slipcover on my case was wearing out so THANK YOU Otterbox for making components available for purchase separately!! All I ask is that you please bring back brighter colors!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Robert
Verified Purchase:Yes
OtterBox is the only protective case I have ever used for any length of time. OtterBox is the best on the market
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pastor Tom
Verified Purchase:Yes
I continue to purchase a holster because as the spring breaks in the old one, I need it soon. I depend on it to pack my phone daily.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rbroene
Verified Purchase:Yes
I just got a new slipcover for my Otter Box. I love that there are so many colors and that you can mix and match the slipcover and the hard case. Most of all, though, I love that I can throw my phone in my purse or drop it on the floor by accident and I never have to worry about damaging my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ClickX2
Verified Purchase:Yes
OtterBox cases really hold up. They're rugged and give great protection to your prized phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com