Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: KH37
Verified Purchase:Yes
Durable and stylish, and love the colors. It's awesome.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CeCe
Verified Purchase:Yes
I loved the options for combining colors. It looks classy! It was also very easy to put on the phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Claudie
Verified Purchase:Yes
It is a pretty and peaceful color, fits perfectly and isn’t as jarring on the eyes as the white one I just retired.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gavwhar
Verified Purchase:Yes
After getting new phone, needed a case to provide serious protection, look smart, still be phone functional as it’s coming with me everywhere.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Annie M
Verified Purchase:Yes
I wouldnt go without this protection for my phone. Drops, spills, dirt....no problem. I am tough on my gear.
Beautiful too!
Beautiful too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: otterman4579
Verified Purchase:Yes
I have had an otter box on my phone for the past 10 years. They are the best. Every time i get a new phone, it get a new otterbox. They are great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Romom
Verified Purchase:Yes
So we've already dropped the phone twice, otter guard defender is going to be great! And the screen protector is perfect too, not too thick
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kate73
Verified Purchase:Yes
I can't say how I feel about as the one I received was too large for my phone and I had to send it back.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 24, 2018
Hey Very Disappointed,
We truly apologize about any confusion surrounding the separate components needed for the Defender series case! Our records show that only the rubber slipcover was purchased, and that your order was missing the inner plastic shell that would complete the unit. This rubber piece was a little too big because it normally stretches around a lid/base assembly that holds the phone. Had you contacted us, we would have been happy to troubleshoot this, but our system shows that we already have a return processing for you. If you change your mind on the return or simply have further questions, please don't hesitate to call our friendly Otters at 1-855-688-7269, and they'll be happy to help! Additionally, feel free to check out the link below to see what the full Defender case looks like with both parts assembled together!
https://www.otterbox.com/en-us/iphone-6-6s/defender-series-build-your-own-case/apl2-iph15-byo.html#start=1
Best,
OtterBox Customer Service Team
We truly apologize about any confusion surrounding the separate components needed for the Defender series case! Our records show that only the rubber slipcover was purchased, and that your order was missing the inner plastic shell that would complete the unit. This rubber piece was a little too big because it normally stretches around a lid/base assembly that holds the phone. Had you contacted us, we would have been happy to troubleshoot this, but our system shows that we already have a return processing for you. If you change your mind on the return or simply have further questions, please don't hesitate to call our friendly Otters at 1-855-688-7269, and they'll be happy to help! Additionally, feel free to check out the link below to see what the full Defender case looks like with both parts assembled together!
https://www.otterbox.com/en-us/iphone-6-6s/defender-series-build-your-own-case/apl2-iph15-byo.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com