Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: Pdxgal17
Verified Purchase:Yes
The case is super solid, looks great. The best thing about it? No more cracked screens!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: debi69
Verified Purchase:Yes
I was given one for my birthday for my iphone and it’s no bulky and fits in my pocket and most importantly it protects my phone. My recent purchase was for my husbands phone and he likes it and that says a lot because he doesn’t like cases, he always said the cases interfere with the operations of the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anka
Verified Purchase:Yes
It came with a small chip in the hard case, the plastic piece over the home button peeled off in a week and within 2 weeks the cover for the charging spot was ripping.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 27, 2017
Hey Anka,
Sounds like your Defender series had some extreme adventures while it was shipping to you, and emerged a little worse for wear! This certainly would be disappointing, and we apologize that the case is already falling apart. Your experience definitely is not typical, and we would very much like to send you a replacement case that should keep your iPhone safe and secure going forward. Please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive right into a warranty claim!
Regards,
OtterBox Customer Service Team
Sounds like your Defender series had some extreme adventures while it was shipping to you, and emerged a little worse for wear! This certainly would be disappointing, and we apologize that the case is already falling apart. Your experience definitely is not typical, and we would very much like to send you a replacement case that should keep your iPhone safe and secure going forward. Please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive right into a warranty claim!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Hummie
Verified Purchase:Yes
This is probably the third or fourth holster I have purchased from Otterbox. I absolutely love the idea that I can have my phone at my side anytime and it never gets in my way.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: christopher
Verified Purchase:Yes
Love cover but need more available colors other than that otter box is great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
I bought this item for my Apple 5. The case that as sent was to big, so I cannot use the Otter Box. Please send the same type of case but a little smaller.
Thanks
Thanks
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, December 4, 2017
Hey John!
Uh oh, looks like there was some sort of mix-up with your order! We apologize for any confusion, but it looks like the product ordered was a belt clip for the iPhone 6, rather than for the iPhone 5. This would definitely explain why it was too big. Not to worry - our friendly Otters are on the case (pun intended)! Please don't hesitate to give them a quick call at 1-855-688-7269, and they'll be glad to help sort this out. We'll make sure you have the right case on your phone as soon as possible!
Cheers,
OtterBox Customer Service Team
Uh oh, looks like there was some sort of mix-up with your order! We apologize for any confusion, but it looks like the product ordered was a belt clip for the iPhone 6, rather than for the iPhone 5. This would definitely explain why it was too big. Not to worry - our friendly Otters are on the case (pun intended)! Please don't hesitate to give them a quick call at 1-855-688-7269, and they'll be glad to help sort this out. We'll make sure you have the right case on your phone as soon as possible!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lizcsc
Verified Purchase:Yes
Just in time for vacation so happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenn
Verified Purchase:Yes
Ordered it for the husband, didn’t know it came with the holster clip. He believes in otter boxes more then life proof cases!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com