Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: Unkown
Verified Purchase:Yes
Chief complaint is that the charging port and ear bud jack port rubber flaps apply too much pressure on the jack stems. The ear bud flap port applies so much pressure that I hear music from one ear but if I hold the rubber flap the ear buds work fine. I am concerned that it will cause damage to my iPhone jack ports. I would recommend if your looking for a case that has a belt clip.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 31, 2017
Dear Unknown,
We are very sorry to see that your experience with the iPhone 6 Defender has been so discouraging! Sometimes, the rubber on newer cases can be a little stiff at first, but with normal use, the flaps normally loosen up over time. If the issue persists or the tenacity becomes too frustrating, please feel welcome to contact our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you with this!
Sincerely,
OtterBox Customer Service Team
We are very sorry to see that your experience with the iPhone 6 Defender has been so discouraging! Sometimes, the rubber on newer cases can be a little stiff at first, but with normal use, the flaps normally loosen up over time. If the issue persists or the tenacity becomes too frustrating, please feel welcome to contact our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you with this!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: tman
Verified Purchase:Yes
I broke my last holster and could not wait for my new one to arrive, great product!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tiguy6928
Verified Purchase:Yes
after 2 days the clip is broken ... I thought it would be more resistant
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 7, 2017
Hey there Tiguy6928,
Two days, one broken belt clip...the numbers just don't add up. We so apologize that this part broke so quickly, but never fear - OtterBox is here! Our heroic Otters would love to save that Defender case by flying in with a warranty replacement! Feel free to ring them up at 1-855-688-7269, and they'll get a super belt clip out to you faster than a speeding bullet!
Regards,
OtterBox Customer Service Team
Two days, one broken belt clip...the numbers just don't add up. We so apologize that this part broke so quickly, but never fear - OtterBox is here! Our heroic Otters would love to save that Defender case by flying in with a warranty replacement! Feel free to ring them up at 1-855-688-7269, and they'll get a super belt clip out to you faster than a speeding bullet!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kath
Verified Purchase:Yes
I purchased this for my daughter and she is very pleased.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: robert
Verified Purchase:Yes
a must for these phones and not getting one is foolish note should be sold with a cover
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Phil
Verified Purchase:Yes
This is a great product. Very protective, especially if you are clumsy like me. Protects my phone from dust and grimy fingers, so that's nice. Hard to take off but i guess that's a small price to pay with that level of protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Court
Verified Purchase:Yes
Mine is a customized case Pink with Black had it within a week of ordering it and just love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mamashmoe
Verified Purchase:Yes
I upgraded from an iPhone 5 to a 6S so I needed a new case. The protection is second to none. I am very disappointed that the colours changed, but that doesn’t change the importance of protecting my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com