I like the protection that the case offers but was disappointed to have to replace the inner hard case after it cracked in 3 places. There has been no dropping or other rough treatment that should have resulted in these cracks.
Last one I bought less than a year ago. That broke as the plastic was not flexible enough to withstand the stress of cradling the phone onto the holster. I chose to purchase another of the same due to its sleek design. Hope this one lasts longer!!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, June 28, 2017
Hi Swapan,
Thanks for taking the time to give us your feedback on the Defender Series Holster. We are sorry that it did not last as long as we would have liked it to. We also hope that your new one lasts longer, until you are ready for a new phone!
Please keep in mind that if you have any issues down the road that we can typically replace a damaged case/part through our warranty. If you ever need assistance with an OtterBox product please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!