broke the old one the new holster's spring is not as strong as the original and it comes off my belt a lot more easily
Response from otterbox.comBy OtterBox , Customer Service Team, June 12, 2017
Hi Dons,
We appreciate your feedback! We are sorry that this Holster is not securing to your belt as well as your original one. This is strange and we would like to get more details so that we can help.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can. If needed, we can easily get a warranty replacement lined up!
I really like my Otterbox Defender Series I Phone protection and the holster that carries it on my belt. I am able to keep track of my phone easier, and it protects it when I drop it. It has been dropped, with no damage to the phone, several times.