Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4 out of 5
4.4
(1,764 Reviews)
Open Ratings Snapshot
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product. 
(
1,528 out of 1,703
)
Best Buy Privacy Policy
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Customer Rating
5 out of 5
5
Very good cover
on May 8, 2017
Posted by: CBElectric
Verified Purchase:Yes
This is my second one, same phone. I wore out the first one, I'm very hard on cases
They wear well and protect the phone from drops
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great product
on May 9, 2017
Posted by: Jrclemons
Verified Purchase:Yes
My fiancé bought this for me while he is active duty serving our country, and my previous defender phone case broke after two years. So far I've had a great experience with this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Worth every penny!
on May 9, 2017
Posted by: Satisfied
Verified Purchase:Yes
This is the second case and holster I purchase. I repurchased cause after a few years of abuse it finally gave out. But I continuously and daily bang , drop , crush , etc etc and my phone is still intact , great product that keeps my phone new!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great case
on May 10, 2017
Posted by: Big c
Verified Purchase:Yes
Lots of protection all while providing style and flair to your phone . Bought one for my 10 year old daughter and she loves hers too .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
nice accessory
on May 11, 2017
Posted by: all4themutts
Verified Purchase:Yes
This holster works well. Solid support and hold. Clip can be rotated any direction to clip in any direction, and doubles as a kickstand/easel, which is nice (although I have yet to utilize it that way).
My only complaints are that the back covers the whole back of the phone, which means that to use the camera you have to remove it from the holster. Also, the power and headphone jack ports are near impossible to open unless you remove it from the holster as well. A little modification for those two things would make it nearly perfect!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Maintenance
on May 11, 2017
Posted by: Dave
Verified Purchase:Yes
Had to buy a holster because my old one broke. Overall I like the case just fine.
Arrived as promised.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, May 11, 2017
Hi Dave,

Thanks for your feedback! We are sorry that your Defender Series Holster broke. Please keep in mind that we can typically replace damaged holsters through our warranty. If you ever need assistance with an OtterBox product please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Disappointed
on May 12, 2017
Posted by: Karen
Verified Purchase:Yes
I had to cut away the protective screen to be able to text or use efficiently. I sent the previous one back to you with hopes of a refund as I had the same problem. Before this recent purchase I never had a complaint until it cracked. You graciously replaced it free but the screen is not tight fitting. It is loose and prevents touch typing.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 15, 2017
Hi Karen,

We are sorry that this Defender case was making it difficult to interact with your iPhone’s touchscreen. This is understandably disappointing but we assure you that this is not normal.

When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Had to modify my new holster.
on May 13, 2017
Posted by: Leebo
Verified Purchase:Yes
I drilled a hole in the corner of the holster and routed it out with my Dremmel so I can take a picture without removing my phone from the holster.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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