Customer reviews from otterbox.com
Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Average customer rating
4.4
(1,764 Reviews)
Rating breakdown 1,764 reviews
5 Stars
1,197
4 Stars
286
3 Stars
131
2 Stars
59
1 Star
91
90%of customers recommend this product.
(
1,528 out of
1,703)
Customer Reviews for Otterbox - Defender Series Case for Apple iPhone 6 - Electric Indigo
Posted by: cperry219
Verified Purchase:Yes
2nd case from this series. 1st one took a beating. Only down fall is a few touch response issues in a few places.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jay92
Verified Purchase:Yes
The (defender) case was very simple to take apart and put on my phone-I had a lot of problems taking my last case off. Thankfully I haven't dropped my phone since I have had this case but I was assured the (defender) would protect it. I am very happy with the case and the two-toned blue colors....I would like to see a case with Green on it though, I didn't feel they had many cases geared toward guys.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Linda Lou
Verified Purchase:Yes
Well, folks, the story is I ordered the wrong holster. My phone is a 6S Plus, and I wasn't paying close attention as I was so heart set on getting a white holster. I was thrilled when I found the white one and I placed my order.
So, my hope is that Otterbox will hear my story and start making WHITE HOLSTERS for the 6S Plus, 7 Plus, etc, etc and include WHITE in the holster choices for the girls and all the iPhones.
Thank you
Linda
So, my hope is that Otterbox will hear my story and start making WHITE HOLSTERS for the 6S Plus, 7 Plus, etc, etc and include WHITE in the holster choices for the girls and all the iPhones.
Thank you
Linda
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Lots of Issues!
on April 23, 2017
Posted by: Brooke B
I bought this just barely a year ago and within a couple of weeks I was not impressed. My whole family has the defender series and while my phone has been protected the product overall isn't very good. I got the pink and white case and within a week it was faded and dirty and I've tried to clean it multiple times since then and it hasn't made a difference. Not only that but the back of the case started to peel apart and after a month or so. Lastly, when the case arrived the screen protector was warped and didn't fit tightly to my screen. I figured it would fit better after a short time of having it but it still to this day doesn't fit very well and is still bent. Overall, not impressed with the defender case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 24, 2017
Hi Brooke,
We’re sorry that this Defender case is not giving you a typical OtterBox experience. We truly wish that you would have reached out to us at the first sign of trouble as we can easily replace a compromised case through our warranty.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
We’re sorry that this Defender case is not giving you a typical OtterBox experience. We truly wish that you would have reached out to us at the first sign of trouble as we can easily replace a compromised case through our warranty.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bird
Verified Purchase:Yes
I ordered a costume case. Hard case was defective. One phone call and issue was corrected. The second case worked perfectly.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, April 26, 2017
Hey Bird,
We appreciate your feedback! Although we are sorry that the original order arrived with an issue, we are glad that we were able to rectify the dilemma with relative ease.
If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Cheers,
OtterBox Customer Service Team
We appreciate your feedback! Although we are sorry that the original order arrived with an issue, we are glad that we were able to rectify the dilemma with relative ease.
If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Retired_IT
Verified Purchase:Yes
Use the Otter holster on a daily basis. I wouldn't be without it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Best phone case defender series
on April 30, 2017
Posted by: Seattle62
This case saved my iPhone 6. It accidentally got stomped on a number of times and works good as ever and the case not even damaged. We were cleaning out our garage and were stomping down recycling while unknowingly the phone had fallen on the floor. I will always buy otterbox! So thankful
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Papa Bear
Verified Purchase:Yes
This is a replacement for a holder that I broke the clip on. I have used Otter Box for years. I work construction so my case takes a bit of abuse but they stand up to it very well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com