Customer reviews from Samsung US
Samsung - 3.5 Cu. Ft. 8-Cycle High-Efficiency Washer - White
Average customer rating
4.5
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
80
4 Stars
9
3 Stars
1
2 Stars
2
1 Star
7
91%of customers recommend this product.
(
82 out of
90)
Customer Reviews for Samsung - 3.5 Cu. Ft. 8-Cycle High-Efficiency Washer - White
Customer Rating
5
So Far So Good
on February 7, 2011
Posted by: GeeWasher
from Virginia
Expertise:Beginner
This has been great so far .. I have had it for aprox 3 weeks..
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great washer
on March 23, 2011
Posted by: Sanbry
I was skeptical at first but I really love this washer. It uses very little water and is fairly quiet. The settings are great and easy to use and it turns itself off when the cycle is done.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT DESIGN VERY USER FRIENDLY
on November 15, 2011
Posted by: fngsamsung
from palm beach
Expertise:Intermediate
Does not have an annoying buzzer when it finishes it has a cool little toon that makes you smile to know you have a cool washer. Very quiet and easy to use.
Pros: Inexpensive, Durable, easy console to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Washer!
on December 6, 2011
Posted by: HappyMom2Girls
Expertise:Intermediate
Love this washer. Make sure you have cold AND hot water lines hooked up, even if you only use cold water to wash your clothes. It has an Automatic Water Temp. feature which will combine the hot/cold water to the correct cleaning temp - even in cold water washes. (water must be over 59 degrees) or you will get a "nf" (no fill) error message. (spoken from experience) GREAT washer - LOVE it - have the matching dryer, too. AWESOME!!!
Pros: Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worked Great for two years
on July 18, 2012
Posted by: Figan
from Oregon
Expertise:Intermediate
I had good luck with this unit until yesterday when I got the "nd" code along with a buzzing noise that I have never heard before coming from the pump area. I cleaned the pump filter, and ran the load again. This time, the cycle made it to the rinse cycle, then the pump just made a low hum, water didn't drain, and the drum didn't spin. No error codes. Fortunately, this washer has pump access that is actually pretty easy to get to, even for my cramped laundry room. I checked all of the hoses and the impeller. All looked good, some gunk to clean out of course. Ran the spin mode, it appears that it kind of works at the moment, but I get that loud motor buzz again. I know that appliances have issues, but my matching dryer failed after 1 year and one month, so I am kind of disappointed in Samsung's reliability at the moment. On a positive note, Samsung did authorize repair after the warranty had expired, so I did appreciate that. I am guessing that all that I need to do is buy a new pump, which should be an easy fix. It is just unfortunate that I couldn't even get three years out of this washer before I had to spend some dough.
Pros: washed clothes well
Cons: Poor quality
Features
4
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Washer
on August 1, 2012
Posted by: Neetfrk
from Stockbridge, GA
Pros: launders well with a high load capacity. Bright and easy to read display. Hals multiple wash functions and settings.
Cons: Would love a high temp wash option, but love it all the same! Would highly recommend this product!
Cons: Would love a high temp wash option, but love it all the same! Would highly recommend this product!
Pros: Built-in speakers, Bright display, Lightweight, multiple wash settings
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
1 YEAR 9 MONTHS still like new
on September 30, 2012
Posted by: tools74
We wipe the door gasket, wipe out the soap drawer, and leave the door open after each days use. No smells , no funk, excellent machine, we really like it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Quiet Surprise
on May 21, 2010
Posted by: CliffS
from Oakland, California
Expertise:Expert
Our second front loading washer; this one is even better than the first (a Kenmore from 1999).
This one is quiet. Even on the final spin, you can talk in a normal voice. Ours is on a concrete floor, so naturally we notice no floor vibration. But even with heavy laundry loads, the Samsung WF220 isn't bumping around or vibrating.
It's miserly with electricity & water. It seems that water is doled out in a most stingy manner (more on this later). The motor ramps up and down speed, presumably reducing electric consumption.
It keeps track of how much time to go - a glance at the red digital clock shows how long before it's done. At the end of a cycle, it sings a sweet little tune. Alas, but it's not loud enough to hear in another room. I wish for a louder speaker (and a front panel without the black plastic).
Slightly disconcerting: When you start a load of wash, the washer spends a minute turning over the laundry. There's a few clicks (locking the door). About a minute into the cycle, water starts. But the water is added in short intervals, followed by a minute of slowly turning over the laundry. It's 5 or 10 minutes into the cycle before all the laundry is wet.
This apparently is the way that the machine is so miserly with water. It adds a cup or two of water, turns over the laundry, and then determines if more water needs to be added. Very nice - the machine uses only just enough water for the load - no more. (This is a bit disconcerting to those of us accustomed to a washer that starts the cycle by pouring lots of water into the tub).
With a lot of different cycles, we choose Normal Wash almost all the time. The wide front door gives plenty of space to load the laundry -- a real improvement over the first generation of front-loaders.
Our previous 1999 Kenmore front-loader had problems with coins & metal objects. They'd get caught in the pump. Each time, I'd spend an hour disassembling the unit so as to remove a nickel or dime from the pump housing -- what a pain! Paying for a service call each time would have been way costly.
Happily, this Samsung washer has a pump filter that's accessible from the front - it's behind a little panel at the lower left of the machine. Terrific - don't buy a washer without such a filter!
Peeking inside, the machine is well laid out - the direct-drive motor fits just behind the tub. The tubes & valves are neat and provide plenty of room for motion of the drum. All the electronics are protected with silicone potting - a nice way to preserve the system when water is nearby.
Best wishes to all, and my thanks to Samsung's engineers!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US