Customer reviews from frigidaire.com
Frigidaire - 30" Self-Cleaning Freestanding Gas Range - Stainless-Steel
Average customer rating
3.2
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
2
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Frigidaire - 30" Self-Cleaning Freestanding Gas Range - Stainless-Steel
Customer Rating
5
Great!
on October 15, 2014
Posted by: Rich
I am very happy with this Frigidaire range. It goes well with the other black/stainless appliances in my kitchen and is easy to keep clean and looking good. I like the auto-ignition burners; they are easy to get to the desired setting. I also like the beep when the oven has preheated.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Problems after one year
on July 17, 2019
Posted by: CL78
from Trinidad
I bought my fridge and stove together, and choose Frigidaire as I believed that they would have been good quality.
Unfortunately, the circuit board went and needed changing in just over one year, and now six months later, the stove is heating sometimes!
I cannot believe how much I regret purchasing Frigidaire. I hope to get is fixed and get some more years out of it. It's practically brand new still.
This Frigidaire owner recommends GE.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 19, 2019
Hello, Cl78.
Thank you for being a valued customer and for your feedback. We understand your concern regarding the oven heating. On page 16, of the Owner's guide, it provides information on how to calibrate the oven. This could possibly help with heating concerns. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Thank you for being a valued customer and for your feedback. We understand your concern regarding the oven heating. On page 16, of the Owner's guide, it provides information on how to calibrate the oven. This could possibly help with heating concerns. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Review of Range
on December 20, 2010
Posted by: YGarlit
This was only my second major appliance purchase I have made. I shopped around days prior to me finding the Fridgidaire Freestanding Gas Range Model # FFGF3051LS. It is absolutely wonderful. Such a cinch to clean, beautiful exterior and very high quality without me going broke.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Entry-level range, probably good enough for most
on December 13, 2018
Posted by: CLSchoon
from Denver, CO
[This review was collected as part of a promotion.] This range was in my home when I bought it. I was thrilled to have a brand-new range, as I'm an avid cook and this was my first home. For a while, that was enough.
Within about six months, one of the burners stopped igniting easily. It required from five to 10 seconds of tick-tick-ticking before it would finally spark and ignite with a scary FLOOM.
Heating large pans for saute or browning on this stove is not terribly consistent. I was cooking chicken the other night and the thigh on one side had an internal temp that was 12 degrees higher than the thigh on the other side of the pan.
The stove works reasonably well. I'm an artisan baker and baked two loaves of blue-ribbon bread in the stove. However, it's not very big and again, sometimes the temperature is inconsistent.
One of the things I really don't care for with the range is that the stainless steel is basically a big metal sticker over basic black enamel. The stainless part gets gunk trapped behind it when you clean and it sometimes buckles and bends and just generally looks cheap.
Overall, for the money, this is not a bad range for most home cooks. The quick boil burner is great for big pots of pasta, and the low simmer one is good for keeping things warm. But if you are more of a hobbyist who wants that extra consistency, larger oven capacity, and better quality materials, I'd recommend spending a bit more and getting something a little more robust.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , December 17, 2018
Hello, CLSchoon. Thank you for your valuable feedback. We would like to gather more information regarding your concerns. Please feel free to contact our Customer Care Team at 1.888.203.1389 Mon-Fri 8a-8p EST.-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
2
Mixed feelings on this range
on December 2, 2019
Posted by: Katrat2019
[This review was collected as part of a promotion.] It works great...when it works!! However I have just had to replace the control panel for a 2nd time and a temperature sensor. Thankful it made it through Thanksgiving at least!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, December 5, 2019
Hello Katrat2019.
We are terribly sorry to hear that your ownership has not been positive. This is certainly not the experience we wish for any consumer.
If you would to speak about these matters with us directly, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
We are terribly sorry to hear that your ownership has not been positive. This is certainly not the experience we wish for any consumer.
If you would to speak about these matters with us directly, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Already having control panel and temp sensor issue
on December 23, 2019
Posted by: SladnerWhompers
control panel replacement and temp sensor replacement within first year guaranteed with this product. Broken right now right before Christmas.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, December 26, 2019
Hello, SladnerWhompers.
Thank you for the review and rating.
We don't like to see our customers upset and inconvenienced. We always strive to create a positive customer experience.
I can understand your concern when your new range has a slight hiccup during the holidays.
I’m happy our Customer Care Team and authorized service provider were able to pinpoint the issue, and the matter is in the process of being resolved as quickly as possible.
If you need us or have any questions about your range, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your patience with us and will be happy to use your experience for future reference.
Regards-
Derrick
Thank you for the review and rating.
We don't like to see our customers upset and inconvenienced. We always strive to create a positive customer experience.
I can understand your concern when your new range has a slight hiccup during the holidays.
I’m happy our Customer Care Team and authorized service provider were able to pinpoint the issue, and the matter is in the process of being resolved as quickly as possible.
If you need us or have any questions about your range, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
We appreciate your patience with us and will be happy to use your experience for future reference.
Regards-
Derrick
Written by a customer while visiting frigidaire.com