Customer reviews from startech.com
StarTech.com - 2-Port VGA Video Splitter - Black
Average customer rating
2.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for StarTech.com - 2-Port VGA Video Splitter - Black
Customer Rating
1
Didn't work
on March 19, 2019
Posted by: Casey
Did the download, plugged it in. No light, no power to the unit. Tried several USB ports with no impact to the unit. It just did not work.
Response from startech.comBy Sam, Customer Support, March 28, 2019
We're sorry that ST122LE didn't work for you. Based on your review, it sounds like you've received a faulty unit. We'd be happy to fix this for you by providing a replacement under ST122LE's 2-year warranty. To have it replaced, please contact our Technical Advisors at www.startech.com/support and mention your review. We're available 24 hours a day, 5 days a week, to provide support.
Written by a customer while visiting startech.com
Customer Rating
4
Does what it's supposed to do, not what I wanted
on January 26, 2025
Posted by: TychaBrahe
The image is very confusing. There's a blue box with a VGA port, a black box with a VGA port, and a wire leading to a USB-A plug. I bought it off Amazon on my phone and didn't notice the VGA port on the blue box did not have a blue face, indicating it was a plug, not a socket. The black box contains two such VGA sockets. The blue box is the VGA plug that should plug into your computer's VGA socket.
I was looking for a device I could plug into my computer's USB-A port that would allow me to show two different images on two different monitors, and these monitors only have VGA ports. I don't even have a VGA port on my laptop. This device allows you to mirror *the same* image for two different monitors. It does that very well. It doesn't do what I want at all.
Response from startech.comBy Lukas, Customer Support, January 30, 2025
Thank you taking the time to review our ST122LE. We apologize if it was unclear that this VGA splitter requires both a USB and VGA connection to the computer and that splitters such as ST122LE are meant to duplicate the same image across two displays. A USB video adapter would be more suited to connect from USB and extend across multiple displays from a laptop. If you would like a personalized recommendation, our Technical Support team are happy to help by phone, chat, or email.
Written by a customer while visiting startech.com