Customer reviews from philips.com
Philips Sonicare - For Kids Compact Sonic Toothbrush Heads (2-Pack) - Aqua
Average customer rating
3.7
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
15
4 Stars
2
3 Stars
4
2 Stars
0
1 Star
6
78%of customers recommend this product.
(
18 out of
23)
Customer Reviews for Philips Sonicare - For Kids Compact Sonic Toothbrush Heads (2-Pack) - Aqua
Customer Rating
5
Great brush heads, no longer coming in 2 colors
on December 23, 2014
Posted by: ket1220
Gender:Female
Definitely a terrific toothbrush and head replacement to keep kids teeth clean. However, there was little consideration for families with more than 1 child. The brush heads are all the same color with no way to tell the difference between them. I question the motive for changing the design.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Bring back the red and blue colors
on October 30, 2014
Posted by: busymom69
Philips used to offer this product in red and blue. Now it only comes in light blue - which makes it difficult to identify which brush head belongs to which child if you have more than one child.
No, I would not recommend this to a friend.
Response from philips.comBy Philips WebCare, November 11, 2014
Thanks for the feedback. Yes, we agree that color coding would be a nice feature to bring back and will pass the idea on to the design team.
Written by a customer while visiting philips.com
Customer Rating
1
need color coding and it seem to have stain mark faster than the older version
on November 20, 2014
Posted by: xiaoQ
hi,
Like previous reviewer, I felt I have the same issue. The newer version seem to mold or have stain mark faster than the older version. In addition, I have 3 kids. Would like them to have different color coding. I am so tempted to buying the generic because it is cheaper and have the different color coding, and since the phillip one that not seem to last that long either. However, I don't trust the softest of the brush on my kids teeth.
Like previous reviewer, I felt I have the same issue. The newer version seem to mold or have stain mark faster than the older version. In addition, I have 3 kids. Would like them to have different color coding. I am so tempted to buying the generic because it is cheaper and have the different color coding, and since the phillip one that not seem to last that long either. However, I don't trust the softest of the brush on my kids teeth.
Written by a customer while visiting philips.com
Customer Rating
1
Toothbrush Head
on October 1, 2014
Posted by: April137
Gender:Female
I did in fact love the toothbrush itself. However, the toothbrush head molded with 3 weeks of use. Also, the interchangeable cover would not stay on.
Pros: wonderful toothbrush
Cons: moldy toothbrush head, loose interchangeable cover
No, I would not recommend this to a friend.
Response from philips.comBy AKS, Philips Webcare, October 5, 2014
In this instance, we’d request you to contact our Consumer Care team on the following link: http://philips.to/1rX8QO2 under Toothbrushes / Sonicare and our representative with expertise in handling this product will be happy to help you. Thanks.
Written by a customer while visiting philips.com
Customer Rating
1
Broke in half after a few uses
on April 7, 2022
Posted by: StaceyK
The brush head that came with my son's toothbrush was great but these replacements are junk. The first broke the first time he used it! The second lasted a few brushes and then broke in the same spot. The plastic snaps in the half and the bristles fall out. I'm afraid to waste more money on these replacements.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 11, 2022
Hi,Stacey.
Thank you for your feedback. We're really sorry to hear that our brush heads broke after just a few brushes. It sounds like these replacements slipped past quality control and we'd be happy to assist and help you improve your consumer experience.
We recommend that you reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for your feedback. We're really sorry to hear that our brush heads broke after just a few brushes. It sounds like these replacements slipped past quality control and we'd be happy to assist and help you improve your consumer experience.
We recommend that you reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Terribly big heads
on December 9, 2019
Posted by: SweetP
Why on God's green earth you decided to go big with the toothbrush heads. Did you think that after every 3 months that children mouth grow big/large? Very angry because my daughter refuses to use it as it's too long for her tiny mouth. Bring back the 3+ replacement heads now please.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Very good product, but why only one color?
on November 23, 2016
Posted by: Greengecko
Gender:Male
Everyone knows Philips makes a wide range of high quality products. So that's why I don't get why they went from a multiple-color scheme on their kids' brushes to only one. Don't any Philips employees have more than just one child? How are we supposed to differentiate the brushes when we have three kids? They don't even have the option to change the ring at the base, which was a great option for the adult brushes a few years ago. I have three kids and have to resort to cutting notches in the base using nail clippers so I can tell which brush belongs to whom. A real let-down in terms of user-friendliness from Philips.
Pros: great fit on handle, cleans well
Cons: no color options
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Function and aesthetics
on August 10, 2021
Posted by: JEnrae
Gender:Female
These toothbrush heads function well.
But the kids toothbrush and head are horrible as far as colors go. The adult brushes are clean and nice. The kids brushes have ugly stickers and it you don’t put the stickers on and ugly brush. I would pay $10 more to have a better looking brush and the ability to pick different colors to identify which brush belongs to which kids. The stickers are terrible and creepy.
I would recommend this to a friend!
Written by a customer while visiting philips.com