Customer reviews from Samsung US
Samsung - 25.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
3.5 out of 5
3.5
(11 Reviews)
Open Ratings Snapshot
Rating breakdown 11 reviews
5 Stars
5
4 Stars
0
3 Stars
3
2 Stars
1
1 Star
2
45%of customers recommend this product. 
(
5 out of 11
)
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Customer Reviews for Samsung - 25.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
5 out of 5
5
A great looking refrigerator
on February 27, 2012
Posted by: Grammie5
from Florida
Expertise:Expert
Love the LED lighting. Easy to view and organize your frig supplies. It is a very quiet running frig. Makes ice fast.
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Problem with Ice dispenser
on March 12, 2011
Posted by: wajarico
from Puerto Rico
Expertise:Intermediate
You have to push the ice dispenser hard to be able to get ice. Once you stop pushing the button to get ice, the refrigerator keep dispensing and the ice get over the floor. The rest of the refrigerator work fine.
Pros: Bright display
Cons: ice dispenser
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
The ice maker is AWFUL!
on July 28, 2011
Posted by: TNCustomer
from TN
Expertise:Intermediate
I'm so disappointed with this refrigerator. as a previous poster mentioned, the ice maker is absolutely ridiculous. Also, the internal 'LED' light is so dim, its aggravating. I'm going to contact Samsung, I wish we could return this and I will see if I can...but something tells me you just can't return a refridgerator! IT keeps the food cool and I guess does what its supposed to, but the ice maker is enough to tell everyone NOT TO BUY and the lighting is just an annoyance. Also, while some people may like it, I don't...the water from the water dispenser is closer to room temperature than cold.
Pros: Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a refrigerator which holds a lot for its size.
on September 26, 2011
Posted by: SallySays
from Tampa, Florida
Expertise:Expert
This is a replacement refrigerator. We bought another brand french door style and it broke after 4 months and paid almost 2 times as much. We live in hot Florida and have 4 children and need a refrigerator with a good ice maker and water on the door. We did not want another french door style, but did want the stainless steel design. We decided to choose a Samsung because we had already owned a washer and never had a problem with it. The competitors refrigerators just did not have all that Samsung has to offer. I love the ease of cleaning. The amount of space is abundant for a side by side. There is enough room on the top shelf of the refrigerator side to fit 4 gallons of drinks and still have room for smaller bottles of drinks. The shelves are very deep. The same for the freezer side. We can fit various sized frozen boxed food and not have to worry where to put it. Nothing gets lost either because the wonderful lights in the freezer and refrigerator. I am glad we went with a Samsung for another major appliance once more.
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy this refrigerator
on December 31, 2011
Posted by: trohio
from Ohio
Expertise:Expert
I purchased this refrigerator and tried for a week to get the temperature below 40 degrees. It was finally replaced by the store and I soon found it had the same problem. With both the freezer and refrigerator turn to the coldest settings the refrigerator will only cool to 38 degrees. This is a design flaw that needs to be repaired. The manual that comes with it isn't even correct. It shows a digital display instead of the bar graph. I had to search the Internet to find a manual just to set it up. Don't buy it and get stuck with something that doesn't work.
Cons: Poor quality, Did not meet expectations, don't stay cold, poor lighting
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sorry I purchased a Samsung
on June 9, 2012
Posted by: PlaneJ
Expertise:Expert
I purchased this SxS Samsung based on reviews. My mistake. The ice maker is difficult to control. I end up with ice on the floor. The worst problem is the loud random popping (extremely loud) of the refrigerator itself. I've had this Samsung for only a year. I'm looking to replace it with a different manufacturer's SxS.
Pros: Bright display
Cons: Poor quality, Did not meet expectations, too loud with random popping
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Fridge (That Won't Stop Beeping!)
on September 27, 2012
Posted by: JFens
from Lafayette, LA
Expertise:Intermediate
Everything about this refrigerator is nice, except for one thing... It is driving me crazy. I can't stop it from beeping. I'm thinking of putting a sound proof wall around it.
Pros: Bright display, Inexpensive, Realistic color
Cons: annoying beeping!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
**wONDERFUL FRIDGE AND GREAT LOOKING**
on October 27, 2012
Posted by: Junior1
from Illinois
Expertise:Expert
Really quiet fridge when it runs you just don't notice that it is powered on and this just saves lots energy and because of the well design and because of the great insulation that it has all around and inside of this fridge ...
*Take my word for it it is a super beautiful fridge*
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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