Customer reviews from Samsung US
Samsung - Galaxy Alpha 4G Cell Phone (Unlocked)
Average customer rating
4.5 out of 5
4.5
(133 Reviews)
Open Ratings Snapshot
Rating breakdown 133 reviews
5 Stars
79
4 Stars
41
3 Stars
10
2 Stars
3
1 Star
0
92%of customers recommend this product. 
(
121 out of 131
)
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Customer Reviews for Samsung - Galaxy Alpha 4G Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Made me leave the iPhone
on September 29, 2014
Posted by: Mark991
from Austin
Expertise:Expert
After 7 years on an iPhone, this one made me switch. It's lighter, smaller and has a much better display. Did I mention it's also fast? Build quality is solid and it feels like it's honed from a solid block of metal but with no real weight. Everything seems to be much better than my outgoing iPhone except the finger print sensor and it's probably just not being used to the finger swipe vs. the iPhone's finger place interface.
The only thing I'm missing from other Android phones out there is an IR port. Everything else is bullets.
Battery life: Good, not great. It's on par with the iPhone 5s Battery life in hours
Display: Great! I thought the pixel density was going to be a problem. It's not.
On-screen keyboard: Much better than the iPhone or other, older androids that I've used over the years.
Charging: Fast! You can go from 1/2 to full in 45 minutes with the included charger.
Speaker: Good, not great. It's no beats but it's a solid sound.
Wireless / Bluetooth: Great! It's fast to connect and holds a connection to wireless. Cellular is solid as well. Bluetooth is quick and stable to ear pieces and watches.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far my Favorite Galaxy!
on November 2, 2014
Posted by: phriendlyphrancis
from Michigan
Expertise:Intermediate
More device storage big bonus. I did not like the size of the S5, way too big. My alpha...just right. Love it.
Pros: Lightweight, actual phone size unlike "phablet" ish s5
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen
on March 10, 2015
Posted by: jaking
I like the feel and the quality of the phone.
The screen it very bright and beautiful.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: the speaker could be a little louder
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung excellence
on December 9, 2015
Posted by: ghoulieswife
from Las Vegas, NV, USA
Expertise:Intermediate
I prefer Samsung products. I have had an S2, a Note 2 and I have a Galaxy Tab 3...they have always surpassed my expectations. Excellent products, well worth the money. I have had less expensive products and I always go back to Samsung.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This phone has too many problems
on April 20, 2015
Posted by: dashaloff
Expertise:Expert
I keep getting messages that many applications have stopped working
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this is a great phone
on May 8, 2015
Posted by: flyhigh15
from smyrna, GA
I love this phone because I have it and it works well.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
galaxy product line
on May 9, 2015
Posted by: jmuncey013
Expertise:Intermediate
This phone is nice and small but still has all the same functions of a big phone. It's all around a great phone.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First Smart Phone Alpha
on May 10, 2015
Posted by: bwimi
from NYC
Expertise:Beginner
Excellent phone but haven't' mastered it yet. Asks too many times for me to update things and programs that I have no interest in, haven't figured out how to turn that part of it off. Definitely a good purchase
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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