Customer reviews from kitchenaid.com
KitchenAid - 36" Built-In Gas Cooktop
Average customer rating
4.4
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
18
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
2
83%of customers recommend this product.
(
19 out of
23)
Customer Reviews for KitchenAid - 36" Built-In Gas Cooktop
Customer Rating
2
Why bother, the grill lacks
on February 5, 2018
Posted by: JK357
from PHX
Gender:Male
[This review was collected as part of a promotion.] The back left back gets real hot, the back right back gets hot, the left front get kinda hot, the right front gets warm. I have had a little over month and had two service companies come they said that it is the design and there is nothing to fix.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy BESSFR, Social Media, February 6, 2018
Hi JK357, thank you for taking the time to write regarding your Rangetop. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your appliance. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you.
Written by a customer while visiting kitchenaid.com
Posted by: Yorkie
from Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to install. First thing people notice when they see our renovated kitchen. Middle grill is perfect for burgers, steaks, chicken tenders, etc.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Nice Choice!
on May 7, 2017
Posted by: Ree
from Beaufort SC
[This review was collected as part of a promotion.] This cooktop was worth my wait! It is stunning! I only wish the grill came with a cover. I'm happy
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Margaret
from Webster, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] We need to find a replacement for our 20 year old thermador cooktop that would be a relatively easy swap out for the space we had. The specs were on target and my husband and son had the old one removed and new one in in a couple of hours with very little problems. The cooktop is every thing we were looking for and we are very happy with the product. The only fa ture that I miss is the indicator light to let you know if you have left one of the burners on. Other than that, I would give it a five star rating!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Dave & Jan Foodies
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] This model (KGCU462VSS) replaces our old Thermador gas cooktop with grill. That cooktop gave us a lot of trouble and the manufacturer quit making parts. The KitchenAid appears to be made to higher standards. The burners function perfectly and we really like the three sizes. The grill puts out more heat than or old one and doesn't seem to have hot-spots—very uniform heat distribution. The grates are very robust and the pans under the burners are easy to keep clean. We look forward to many years of service from this fine product. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Mathguy
from Nashville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with this purchase. Grill is a nice feature, burners work as described.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Grill!
on April 28, 2014
Posted by: xock
from Philadelphia, PA, United States
Verified Purchase:No
[This review was collected as part of a promotion.] In moving into a condo without an outside space I was giving up my gas grill, one of my favorite cooking methods. I researched ranges with grills and found only a few. Several people who had bought units with grills said "don't bother" because, in their opinion, indoor grills are not not powerful enough to produce that great grilled crust on foods. What first attracted me to the Kitchenaid range was that the grill had serious btu ratings. Much higher than any other unit I could find.
So, now that I've installed the unit in my remodeled kitchen I use it three or four times a week. Definitely as powerful as an outdoor grill. Good controls. Heavy solid cast iron grill. Big enough to handle 5-6 good sized steaks at once. Just first rate!
Downsides: like any grill it's a hassle to clean, but the design facilitates easy dis-assembly so I can put the various parts into the sink for a good scrubbing. I've also learned that a big wire brush (just like on my outdoor grill) handles most of the clean up. Also, don't even think about it unless you have a serious hood that vents to the outside. My hood moves 600cfm on the highest setting and its adequate.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Grill is a waste of money
on July 31, 2021
Posted by: Obost
from San antonio
The four burners work great it's the center grill that doesn't heat to a high temperature and god forbid food and oil drop in there it a pain to clean it out , so I just covered it with aluminum foil and call it a day.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy stewakn, Social Care, August 3, 2021
Hey Obost, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Written by a customer while visiting kitchenaid.com