I haven't had any problems with this microwave and it does as expected. When I was reviewing it online, the "Features" information indicated that it came with pizza and vegetables pads neither were included with the packaging.
I purchased this microwave this week and I love it. It's so easy to use and since this is my most used kitchen appliance, I love how easy it is to cook, defrost or just pop "popcorn"!
I am very pleased with this particular product. It's the first time I purchased an item from GE, so I unsure, but it turned out to be a great purchase! Very reliable...and a great value!