Customer reviews from geappliances.com
GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Slate
Average customer rating
4.2
(7,308 Reviews)
Rating breakdown 7,308 reviews
5 Stars
4,126
4 Stars
1,854
3 Stars
670
2 Stars
305
1 Star
353
83%of customers recommend this product.
(
5,353 out of
6,464)
Customer Reviews for GE - 25.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Slate
Customer Rating
1
Worst Fridge ever
on March 8, 2021
Posted by: Frank PapaGeorgio
from Valparaiso, IN
Fridge handle falls off.
Motor winds really fast.
Left door constantly closes on me.
Repair for GE will not come on weekends, so you have to take time off from work, which is the double punchZ
Motor winds really fast.
Left door constantly closes on me.
Repair for GE will not come on weekends, so you have to take time off from work, which is the double punchZ
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 9, 2021
Hi Frank PapaGeorgio - Thanks for sharing your feedback. We're truly sorry to hear your refrigerator handle fell off. Here is a short video that may help you get it reinstalled: https://www.youtube.com/watch?=l70O8sWs7Sw
We're always striving toward making improvements in our products and services, so we'll be sure and pass along your comments to the appropriate teams. They review these on a regular basis. Thanks for choosing GE Appliances! - Sharon@GEA
We're always striving toward making improvements in our products and services, so we'll be sure and pass along your comments to the appropriate teams. They review these on a regular basis. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on March 9, 2021
Posted by: Krispy15
from Franklin GA
I haven’t had my refrigerator long but iam loving it right now
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of room
on March 9, 2021
Posted by: Peggy50
from Marysville, ohio
I moved into a new home last october. The appliances were only 4 years old and were GEs. The fridge was a side by side and nice but the fridge portion was not very efficient. Had to pretty much unload it to get an item out or if I opened the door items would fall out. My new one in slate color is beautiful and as I said love the room in both fridge and freezer. I also purchased the other appliances in slate. Great appliances. Thanks GE for your high quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features and looks good
on March 9, 2021
Posted by: lnic
from Surprise, AZ
We like the GE name and have other products from GE and like them very much.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 22, 2021
Hello - Thanks for your review. We are glad you are happy with your new refrigerator purchase. We’re sure you’ll enjoy the many great features it has to offer. Thanks for making GE Appliances a part of your home! We appreciate your loyalty!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
AWESOME FEATURES
on March 9, 2021
Posted by: Ecotto
from Cidra, Puerto Rico
Love my refrigerator, very spacious, huge freezer, water and ice on door. Nice and big drawers. Plus I was sick of my little fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Does the Job, but Has Flaws
on March 9, 2021
Posted by: Luthman22
from Sussex County, NJ
We've had ours for about two months. It does the primary job well of keeping things cold/frozen. However, the overall product is quite loud. The water dispenser also has dripped from the moment we plugged it in and used it--a seemingly common problem based on other reviews. We have to keep a washcloth on the tray at all times. Ours also came with a dent on the door. Quite honestly, it was easy enough to cover with a magnet and it wasn't worth the delay or headache of getting it in the house to have it replaced.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 16, 2021
Hi - Thanks for reaching out! We are so pleased to hear that you are happy with the cooling performance of your new GE refrigerator. We are deeply sorry to hear about your concerns regarding the sound level and the constant drip from the water dispenser. We can certainly appreciate how frustrating and inconvenient that can be and sincerely apologize. We would strongly encourage you to have a GE Servicer take a look at each of these issues during your warranty period. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule an appointment to do so. We wish you all the best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
It is amazing
on March 9, 2021
Posted by: Simple Shopping
from Rancho Cucamonga
The refrigerator is big and has enough space for everything to be put away.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful fridge Excellent features
on March 9, 2021
Posted by: SamA
from Tallahassee FL
Great features love the door fridge with freezer pull out in the bottom with water and ice dispenser. The water and ice dispenser is really nice and solid. My biggest surprise is that the bottom freezer area is big. Stays nice and cooled and also has a turbo freeze to make things colder. Amazing style and features.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 22, 2021
Hello - Thanks for your review. We are glad you are happy with your new refrigerator purchase. We’re sure you’ll enjoy the many great features it has to offer. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com