Customer reviews from Samsung US
Samsung - 1000W 5.1-Ch. DVD Home Theater System
Average customer rating
4 out of 5
4
(54 Reviews)
Open Ratings Snapshot
Rating breakdown 54 reviews
5 Stars
22
4 Stars
20
3 Stars
5
2 Stars
2
1 Star
5
80%of customers recommend this product. 
(
37 out of 46
)
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Customer Reviews for Samsung - 1000W 5.1-Ch. DVD Home Theater System
Customer Rating
5 out of 5
5
Samsung DVD Saround Sound
on November 17, 2012
Posted by: millo1070
from Rochester, NY
Expertise:Expert
love the picture and sound quality of this product has many diffrent features, to many to rate my score (10)
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: no wifi
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great product manual needs review and re write
on July 25, 2010
Posted by: strsail
from cincinnati , ohio
Expertise:Intermediate
system works great. you need to add an optical digital cable to be able to get tv to work through speakers. I used an hdmi cable for outgoing stuff to tv and an optical cable to input from tv . I also had to call 800 number to correct settings . It was only playing out of front speakers from tv until I changed to matrix mode. this is glossed over in the manual and a bigger explanation is needed. by the way the support people were great and had problem solved in 10 minutes.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great purchase
on June 28, 2010
Posted by: weatherman
from Wanaque, New Jersey
When I purchased my 32" LCD T.V. I also needed a home theater system. I purchased the Samsung HT-C550 home theater system. It was very easy to hook up to my t.v. I was very pleased to see that the speakers also can be played with my t.v. channels. A great plus which I like very much. The sound is great coming from a quanity of speakers. I was very much surprised that I also have dvd and radio with the system. My older unit did not have these features at all. I am very pleased with this system and would recommed it to everyone.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big Sound In A Small Package
on July 4, 2010
Posted by: tadpole
from Portland, OR
Expertise:Intermediate
This is an excellent home theater system. It is very easy to set up and operate. The sound is outstanding! I would recommend this product for sure!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
lemon dvd player
on July 9, 2010
Posted by: madatsamsung13
I purchased a HT-C550 DVD Home Theater System. we may be on average 4 movies a month. this purchase was nov of 2008.about 8 months later the dvd player start not wanting to read disks i turned it in for repairs under warranty nov 2009 now june 2010 it is doing the samething all over again!!!!! who will fix it now when it is out of warranty Samsung please email me !!!! and fix this unhappy customer!!!!!
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
not pleased
on October 18, 2010
Posted by: disappointedguy
from beautiful ole michigan
Expertise:Intermediate
have had 2 units in a row with subwoofer problems.after research found out it is common on this model.terribly disappointed.own many samsung products and this is only bad one
Pros: looks very nice
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
2nd Class Samsung Product
on December 29, 2010
Posted by: KGcolorado
from denver, co
Expertise:Intermediate
So far, the sound and performance have been good. It was easy to install. Setting up the App Store and connecting accounts was a bit confusing, but the Live Chat from Samsung is immediately available with intelligent help.
However, it is now clear to me that the Home Theater's do not get nearly the technology and attention from Samsung as do their TV's. Examples of what is not available with Home Theaters:
- In the online App store, very basic apps such as ESPN Scorecenter, Yahoo and Skype. Their are zero Sports App available for the Home Theater app store.
- The iPhone "Samsung Remote" app is only made to work with the Samsung TV's.
I am sure I will find this consistent as I continue to explore the product offering. The Home Theater is really just that -- plus a Blu-Ray player. The only App of any value is Netflix, which is available on nearly every device out there.
Also, the inability to "Search" for Apps is basic and a glaring omission in the online and product app stores.
For a complete list of Apps for this product, see: http://www.samsung.com/us/appstore/samsungappscompatibilityguide/HT-C6900W/XAA. Warning, some of these are listed incorrectly and do not work with this device (such as MLB.TV). Compare that to this list to see what you're missing: http://www.samsung.com/us/appstore/samsungappscompatibilityguide/LN55C650L1FXZA.
Also, do not be fooled by the All Share function. This is not something where you play something on your computer and stream it to your TV. Instead, it is a bulky program on your computer that can clumsily adds files for viewing on your computer.
In the end, a solid product when it comes to hardware. However, Samsung could do so much more. I hope that this is just early in the product life and they will release meaningful software updates and app store improvements to make this product comparable with its competitors like Google TV, Apple TV and other streaming applications from LG, Sony, etc.
Pros: Built-in speakers, wireless rear speakers
Cons: Poor quality, Did not meet expectations, app store, no iphone remote app
Features
1 out of 5
1
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Waste of $250
on October 3, 2010
Posted by: gbrchef
I purchased this system as an upgrade to a Panasonic 750w home theater, big mistake. Number one, the panasonic 750w was WAY louder than this 1000w samsung. Also, the front aux jack is loose and can not be used anymore, it will only read dvd's sometimes and the touch screen controls for volume and functions are terrible. Sometimes it will turn itself down to zero volume for no reason, and 9 times out of 10 when you turn it on, you will have white noise and have to shut it off and on until the sound goes away. Don't buy this product.
Pros: Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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