Customer reviews from Char-Broil, LLC
Char-Broil - The Big Easy Infrared Smoker, Roaster and Grill - Black/Stainless-Steel
Average customer rating
4.5
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
172
4 Stars
38
3 Stars
13
2 Stars
4
1 Star
9
92%of customers recommend this product.
(
188 out of
204)
Customer Reviews for Char-Broil - The Big Easy Infrared Smoker, Roaster and Grill - Black/Stainless-Steel
Customer Rating
5
Easy Cooking
on October 30, 2017
Posted by: Kennhy
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
This is the best Grill I've ever owned. Since we travel as campers a lot we take it with us. I've cooked whole chicken, steak, burgers, hot dogs, Baby Back Ribs and Prime Rib Roast. My wife and I loves this Grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
on October 30, 2017
Posted by: coach v
Gender:Male
Length of ownership:6 months
Quick and convenient, and it's perfect for small spaces.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 19, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Super Grill and smoker. Built right and works like
on October 30, 2017
Posted by: Keithaw
Gender:Male
Length of ownership:6 months
I never had a True Infrared or any Infrared before. I had given up on Propane based Grills years ago, but when I saw this one on TV I had to give it a try. I am so so happy I did. You have to be careful and not over cook because it cooks and smokes very fast, but once I learned that I have made the best Ribs, Brisket, Sausage, steaks and burgers that I have ever tasted. I bought a cover so I can get this grill to last a while and not rust out like my many others.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Easy to assemble
on October 31, 2017
Posted by: Alan1964
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I bought the Big Easy two months ago - very easy to assemble and set up. Can't wait for first fried turkey for Thanksgiving!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Delicious results
on October 31, 2017
Posted by: DMD1
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Easy to assemble, even easier to use, juiciest cooked chicken ever.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Does it all.
on November 5, 2017
Posted by: Dave 45
Gender:Male
Length of ownership:6 months
Works for just about everything. Great little smoker for pork butts. Does terrific beer can chicken. and grills w/o flare-ups for the perfect meat main course
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Great product
on November 28, 2017
Posted by: Slick_Vic
Gender:Male
Length of ownership:1 week
I bought the Char-Broil Big Easy because many review I read stated that the meat cooked evenly. I used the Big Easy for Thanksgiving cooking a turkey and there were parts of the meat that were still raw while other thicker parts were cooked throughly. Does anyone have any advice on how to ensure that the turkey gets cooked evenly? Position of the turkey, makes a difference?
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, November 30, 2017
We're sorry to hear this. How was the turkey positioned in your Big Easy? We recommend placing it with the breast up. Was the lid used the entire time? When cooking a turkey in the Big Easy we recommend only placing the lid on around the end of the cook to crisp the skin. Give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
The Big Easy
on July 2, 2025
Posted by: Jeremy H
Assembly pretty straight forward-30-45 minutes.
1st cook was polish sausage with a light apple wood smoke. Delicious! Love it so far. Looking forward to more tasty meats/veggies!
1st cook was polish sausage with a light apple wood smoke. Delicious! Love it so far. Looking forward to more tasty meats/veggies!
Written by a customer while visiting Char-Broil, LLC