Customer reviews from apc.com
APC - Smart-UPS 1440VA Battery Back-Up System - Black
Average customer rating
4.4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
23
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
2
85%of customers recommend this product.
(
29 out of
34)
Customer Reviews for APC - Smart-UPS 1440VA Battery Back-Up System - Black
Customer Rating
5
Best on yet
on February 23, 2015
Posted by: Kate
from Springfield, Va
Great instructions, easy to install and I love the display
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
APC Smart-UPS 1500VA
on September 29, 2014
Posted by: JP
from Saint Louis, MO
When my Smart-UPS SUA-1500's battery expired after five (5) years, I replaced it with an SMT-1500 via APC's Trade-UPS program rather than just replace the SUA-1500's battery. I've installed the SMT-1500 to manage power to my workstation, NAS device, and router. I've interfaced the SMT-1500 to my workstation via the USB port. My new SMT-1500 is functioning flawlessly, just like its predecessor, but with a far more advanced LCD display and control panel.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
APC SMT1500
on August 9, 2014
Posted by: skimouse
from reading. pa
The unit gives you the ability to control how other devices behavior in the way that is flowing of the power to the other devices. Yes I would recommend this unit any person that is just getting one
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Best Customer Service
on December 16, 2013
Posted by: Alfen
from Los Angeles
The product is great, but the customer service is even better. I decided to change my order before it shipped. No problem for APC !
The change took place without a hitch and the APC sales people were very polite and helpful.
The change took place without a hitch and the APC sales people were very polite and helpful.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Lesson Learned the Hard Way
on April 14, 2013
Posted by: Not Happy
from MN
APC UPS
I called to replace a battery on an old unit to and was told the battery was no longer made; so I order a new UPS. While disposing the old battery at our local Battery Plus store, I find out that the battery is still made for other applications and can be used in my old UPS.
My new UPS arrives unnoticed during a Minnsota snowstorm and gets buried next to my house in a snowdrift before anyone gets home. Several weeks later as the snowdrift recedese notice the top of the box.
The box was protected by shrink-wrapping. When the box was opened the unit was intact and apparently undamaged. It contained no manuals or documentation.
If I had bought the unit locally, I would have returned it and just stayed with my old unit.
Lesson learned: Getting a better unit for the price does NOT out-weigh local support. And local support out-weigh manufacturers telephone and internet support. Next time I will buy locally.
The new unused UPS does make a nice door-stop…
I called to replace a battery on an old unit to and was told the battery was no longer made; so I order a new UPS. While disposing the old battery at our local Battery Plus store, I find out that the battery is still made for other applications and can be used in my old UPS.
My new UPS arrives unnoticed during a Minnsota snowstorm and gets buried next to my house in a snowdrift before anyone gets home. Several weeks later as the snowdrift recedese notice the top of the box.
The box was protected by shrink-wrapping. When the box was opened the unit was intact and apparently undamaged. It contained no manuals or documentation.
If I had bought the unit locally, I would have returned it and just stayed with my old unit.
Lesson learned: Getting a better unit for the price does NOT out-weigh local support. And local support out-weigh manufacturers telephone and internet support. Next time I will buy locally.
The new unused UPS does make a nice door-stop…
I would recommend this to a friend!
Response from apc.comBy APC Product Support, CCC, April 22, 2013
Thank you for bringing this matter to our attention and we apologize for any inconvenience this situation has caused. If you purchased the UPS through our web commerce site less than 30 days ago, we can help you process a return. Please contact our support team at your earliest convenience for further assistance.
http://www.apc.com/site/support/
http://www.apc.com/site/support/
Written by a customer while visiting apc.com
Customer Rating
4
Good product
on November 5, 2012
Posted by: RB
from Colorado
I purchased the SMT1500 because of experiences with power outages and voltage fluctuations. This unit has enough capacity to allow me to shut down without losing data.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great UPS
on July 1, 2012
Posted by: CJ
from New York, NY
My previous APC model hit its shelf life, thus I took advantage of APC's trade-in/up program. I purchased the Smart-UPS 1500 for my 12-Core Mac Pro workstation as I needed a Pure Sine-Wave UPS. At first there was a noticeable hum from the system, however this diminishes quickly after initial usage. My only complaint is a lack of OS X/UNIX software, however OS X has a decent built in UPS/Energy management system. Otherwise, for heavy hitting I recommend this product. Additionally, customer service is stellar. I had initially purchased the incorrect UPS; as it was already sent customer services rep's worked with me in making certain the correct unit was sent and a return was accepted. I couldn't be more satisfied.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
2
Poorly placed outlets
on May 1, 2012
Posted by: Dreaming of well placed outlets
from Charlottesville
I recently purchased the APC Smart-UPS 1500VA LCD 120V for use with our servers and network switches. Upon installation I was disappointed to find that I could only use 4 of the 8 outlets due to the poorly designed layout of the outlets (especially since it is more expensive for more outlets). I am happy with everything else about the product but feel this design flaw is a huge oversight (and I am really frustrated about it). I would not recommend this product if you need over 4 outlets unless you have only have typical 3-pronged plugs.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com