We love our new ESAM3300. It does everything it promises. We are very satisfied with our purchase.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
2
Great machine except for one major problem.
on October 15, 2022
Posted by: Dan82
This machine makes great espresso. The adjustable grind can be fine tuned according to your favorite bean. However, after time it will start leaking water. This comes from a gasket that is poorly placed right next to a heating element. Over time the gasket cracks due to the heat and it’s very difficult to find a replacement. Once you have water in your system (and all over your counter) it’s only a matter of time before you have electrical problems. That’s what caused our machine to prematurely die.
No, I would not recommend this to a friend.
Response from De'LonghiBy S.L., CSR, May 16, 2023
Hello Dan, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference. Thank you.
I can't say enough that is good about this machine!! I had a very manual, very basic machine back in the early 90's and this is hands down the best improvement ever. With everything being done internally, it takes no time to make an amazing drink. This machine is so fabulously simple to use, I can't imagine going back to not having one. I have truly been missing this in my life!
I would recommend this to a friend!
Response from De'LonghiBy JM, CST, January 13, 2023
Hello, so happy to hear you love your Magnifica! Were glad you chose DeLonghi to provide you with your daily cup of coffee. We thank you for being a loyal customer.