Customer Reviews for DeLonghi - Magnifica Super Automatic Espresso Maker - Silver
Customer Rating
2
Disappointing
on February 2, 2022
Posted by: Lisa65
I bought this machine less then a year ago. It has been back to Delongi for repairs 3X getting ready for the 4th. Reoccurring problem the adjustable spout will not stay in place. It keeps falling and need to lift before removing cup. Another problem is with coffee strength consistency. Customer service is nice and very accommodating with supplying boxes and labels. But I’m at my breaking point. The cost of fixing this machine has got to exceed it value. I really wanted to love it. Thankful I didn’t toss my single serve Kerig.
No, I would not recommend this to a friend.
Response from De'LonghiBy Wilfredo, Delonghi Consumer Care, February 7, 2022
Hi Lisa, we are sorry to hear you are having this experience with our Automatic Espresso Machine. We will always remain dedicated to your satisfaction, so we would appreciate the opportunity to reconnect with you regarding the status of your replacement. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. Thank you.
Love the machine. I’ve had three automatic espresso machines and this one is by far, the easiest to clean. And thats important when you want good espresso!
I love my Magnifica Automatic Espresso Machine, Cappuccino Maker - ESAM3300. My friends love it also. I don't need to get coffee anywhere else. It makes great espressos and café lattes with my Italian coffee beans. Thank you Delonghi.
I had an older machine that my wife gave me probably close to 15 years and when it finally gave up the ghost I knew a replacement was needed ASAP! I have always loved the ease of using this machine and the coffee was once described by an acquaintance as the best coffee she had ever had! Not much else to say!
It is beautiful, easy to use with many options for coffee. The only think I am not happy is that there is no light to let you know when the coffee container is empty.