Customer reviews from whirlpool.com
Whirlpool - 1.6 Cu. Ft. Over-the-Range Microwave - White-on-White
Average customer rating
4.6
(4,685 Reviews)
Rating breakdown 4,685 reviews
5 Stars
3,167
4 Stars
1,180
3 Stars
194
2 Stars
71
1 Star
73
95%of customers recommend this product.
(
4,328 out of
4,575)
Customer Reviews for Whirlpool - 1.6 Cu. Ft. Over-the-Range Microwave - White-on-White
Customer Rating
2
Not Good
on November 6, 2018
Posted by: M.Goodwin
from Houston
Gender:Male
I purchased this product with my home and very disappointed it only lasted 7 years. I thought maybe I just had a bad unit. I considered buying the same model again but after reading the reviews it appears they are only making them last a short time so I would not recommend it and will purchase a new one from a different maker
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, November 6, 2018
Hi M.Goodwin, we're sorry for the problem with the Microwave. We can completely understand your frustration regarding the lifetime of the unit. We want to thank you for your feedback regarding it. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Dishwasher. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
2.5 years
on November 17, 2018
Posted by: Ms Bette
from Riverdale,ga
Gender:Female
I brought my microwave 2015. About six months ago the light over oven you couldn't turn off no biggie just stopped using it. Now it heats when it gets ready. I bug investment only to last 3 years.
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, November 19, 2018
Hi Ms Bette, we're sorry to hear about the problem with the Microwave and we'd be glad to look into the problem with you. We ask that you email us at Whirlpool_Digital@Whirlpool.com with the model and serial number as well as your contact information and the Review ID. We also ask that you provide us with a brief description of the problem. Thank you for the review!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Design and materials
on February 15, 2019
Posted by: rennick
from Delray Beach Florida
Gender:Female
[This review was collected as part of a promotion.] Like the appliance functionality.
Hoping I an get a grill cover strip for the top front to cover the opening so that grease/dust in the air cannot penetrate inside the vent area over time.
Hoping I an get a grill cover strip for the top front to cover the opening so that grease/dust in the air cannot penetrate inside the vent area over time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
my 2003 model still going strong in 2019
on March 2, 2019
Posted by: DocP
from NY
Gender:Male
use it daily, sometimes several times daily. popcorn still perfect, soups in seconds, defrosts w/o overcook. vent on low does not pull very hard if not a new filter in top of hood otherwise good deal
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Range microwave is a worse one I never have
on April 3, 2019
Posted by: Howard1234
from maryland
Gender:Female
I love Wirlpool appliances, but not this one. after used about a year, the microwave does not work when the door close. It has been siting there forever. I never had a microwave like this one
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Social Care, April 4, 2019
Hey Howard1234, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Great price & performance but only last 1yr. 6mos.
on April 5, 2019
Posted by: DMiller2002
from Texas
Gender:Female
Was very happy with the product until it started making weird sound when pushing a button to begin heating process. The sound would not happen every time but finally in the last attempt to use it, a weird sound occurred and then the oven omitted an electrical burn odor. Since we were afraid it may cause a fire we unplugged it from the wall and have not used it since.
Response from whirlpool.comBy tuckesr, Social Care, April 8, 2019
Hey DMiller2002 , we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Door Issues
on September 20, 2019
Posted by: MTBPhelps
from Colorado
Gender:Male
This microwave worked great until the other day it started saying the door was open when it wasn't. Because it thinks the door is open you are not able to use it. We bought this house brand new and the builder installed all Whirlpool appliances. Very disappointed that the microwave has failed already.
No, I would not recommend this to a friend.
Response from whirlpool.comBy blankar, Digital Care, October 10, 2019
Hey MTBPhelps, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good microwave.
on January 18, 2020
Posted by: Calgarian1970
from Calgary, AB
Love the space, love the power. Love the light and the vent over the oven.
Mine didn't come with a cook guide. Where can I get one?
Written by a customer while visiting whirlpool.com