Customer reviews from whirlpool.com
Whirlpool - 1.6 Cu. Ft. Over-the-Range Microwave - White-on-White
Average customer rating
4.6
(4,685 Reviews)
Rating breakdown 4,685 reviews
5 Stars
3,167
4 Stars
1,180
3 Stars
194
2 Stars
71
1 Star
73
95%of customers recommend this product.
(
4,328 out of
4,575)
Customer Reviews for Whirlpool - 1.6 Cu. Ft. Over-the-Range Microwave - White-on-White
Customer Rating
3
Kind of average
on March 22, 2018
Posted by: Debbyg59
from Lakewood, IL
Gender:Female
[This review was collected as part of a promotion.] Bought a model home and this model was installed upon purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Have same problem
on April 8, 2018
Posted by: Soysuzanne
from Yorktown VA
Gender:Female
Microwave not working correctly. No interior light and just gives a “door” error message. The light had been flicking in past few weeks.
It works on and off - I suppose it’s about to completely fail. Bought November 2015 and was in our renovated house for just under 2 years before it has been used. Elderly parent uses it and seems it is only giving us 7 months of use ! Disappointed !
It works on and off - I suppose it’s about to completely fail. Bought November 2015 and was in our renovated house for just under 2 years before it has been used. Elderly parent uses it and seems it is only giving us 7 months of use ! Disappointed !
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Social Care, April 10, 2018
Soysuzanne:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, your Review ID Number (205841647), phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Thank you,
Whirlpool® Social Care
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, your Review ID Number (205841647), phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Thank you,
Whirlpool® Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very disappointed
on May 1, 2018
Posted by: Rip off
Gender:Male
This unit is a little under two years old and doesn’t work. I do not recommend this product
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, May 3, 2018
Rip off, thank you for your review. We would like to inquire about your review with you. Please email us at Whirlpool_Reviews@Whirlpool.com at your earliest convenience with your user name (Rip off) user id (206604697), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Care Team
Written by a customer while visiting whirlpool.com
Customer Rating
3
Trips breaker
on May 8, 2018
Posted by: Harsha
from Midland, TX
Gender:Male
This came with the house built in 2012. Couple of weeks ago it suddenly stopped working. When I checked at breaker box it has tripped the breaker. I reset the breaker and it wouldn’t start. On further research found out that the fuse is blown of. Replaced it with new fuse and again it tripped the breaker when I tried to run again. I did not think it should give up in 6 years.
Service tech suspected the issue with the door and bracket. Unfortunately it is hard to find parts and even if you find one it cost a fortune.
Service tech suspected the issue with the door and bracket. Unfortunately it is hard to find parts and even if you find one it cost a fortune.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Great for 1.5 years then stops working
on May 30, 2018
Posted by: Jeakatlav
from Alberta, Canada
Gender:Female
I bought this unit December 2016, and now May 2018 not functioning. First the door would not latch, then all power stopped working. Will cost almost as much as purchasing a new microwave to repair. At this point if I am buying new, I will seek out another brand.
No, I would not recommend this to a friend.
Response from whirlpool.comBy bristsn, Social Care Team , May 31, 2018
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your microwave. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, user ID#207453357 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
We are sorry to learn of the concern you expressed regarding your microwave. We would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, user ID#207453357 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Mine is like new, and I've had it since 2012
on July 17, 2018
Posted by: arkansastraveller13
from Little Rock, AR
Gender:Female
I bought this in 2012 when I remodeled my small kitchen, as a way to save countertop space. It is vented through the roof, and it has every feature I wanted. I have used it daily, repeatedly, for six years and it works just as well, and looks just as good, as the day it was installed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Microwave died after 7 years
on September 15, 2018
Posted by: AZ123
from Baton Rouge
Gender:Female
We purchased our house brand new with the appliances. This was the microwave installed at build and has been malfunctioning on and off for the past year. It now takes several minutes to warm soup through. Of all the appliances this is the only giving us trouble and makes a loud humming noise when in use. And to make matters worse it is difficult to find a replacement.
Response from whirlpool.comBy ALLENAE, Social Care Team , September 19, 2018
AZ123:
Thank you for your review.
We are sorry to hear of the concern with your appliance. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns and your Review ID.
We look forward to your reply.
Thank you for your review.
We are sorry to hear of the concern with your appliance. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also provide a description of your concerns and your Review ID.
We look forward to your reply.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Old reliable
on October 5, 2018
Posted by: Brosky
from Moon
Gender:Male
I installed this 1.6 cu ft microwave in Dec. 2006, so far no faults, just keep it clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com