Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
4
on April 8, 2015
Posted by: Rsara
This customer did not provide a text review.
What's great about it: Easy to work thru.
What's not so great: I didn't know I needed the Premier package for a K-1 which was not a business but an investment. I found it frustrati
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
slam dunk my refund
on April 8, 2015
Posted by: gl450
This customer did not provide a text review.
What's great about it: fast great
What's not so great: non
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
INTUIT, TURBOTAX & QUICKEN
on April 8, 2015
Posted by: BIZnotyos
No matter who I've dealt with in the INTUIT organization, they have ALWAYS gone above and beyond with any problem or question I have. I've been an INTUIT user since Quicken for DOS 1.0 out of the Palo Alto basement startup and have had top of the line experience in ALL my Intuit dealings.
Thank you,
Harry
Harry
What's great about it: ALWAYS extremely helpful, knowledgeable & courteous
What's not so great: ZERO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty easy
on April 8, 2015
Posted by: LH85
I've been using Turbo Tax for 12 years now. It is pretty much a breeze.
What's great about it: Self explanetary
What's not so great: Harder now to go back to check something
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Credit Card Payment
on April 8, 2015
Posted by: AMATHUR
I've been using the software for over 5 years. It is very easy to use. But this time, it was a nightmare to use my credit card to pay for State Tax and Audit Defense. I had to call a number of times to get it through. All the associates that I spoke with were nice but it took a long time to reach to them. The automated phone took a lot of time as it didn't recognize my email address. Also, the first associate that I spoke to would take payment for only State Tax, but not Audit defense. She gave a phone number to call. I called but came to know that they would not give me a confirmation number to enter in the software.So, I had to call Turbo Tax again. Not a good experience and would certainly need to see better next year.
What's great about it: Easy to use
What's not so great: Credit Card Payment won't go through. Had to call a couple of times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
time saver
on April 8, 2015
Posted by: dollygolightly
i've used turbo tax for years and i've never been disappointed
What's great about it: easy to use; walks you thru step by step
What's not so great: for more complicated taxes it's best to sit w/ an account
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another tax year done
on April 8, 2015
Posted by: sgnowack
This customer did not provide a text review.
What's great about it: Easy to use, great interface to major financial institutions make it easy to download critical and complex information.
What's not so great: Some instructions and process steps can be a little confusing. Onscreen help menus are not as good as they could be.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product
on April 8, 2015
Posted by: MemphisPiperton
I've been using TurboTax for a number of years. It worked as expected this year. The disappointment was the intentional product limitations this year. When upgrading, you should get enhanced product offerings, but this year, they required you to purchase the enhanced product just to e-file. Big problem! Hope they resolve this before TurboTax 2015.
What's great about it: Worked as expected
What's not so great: Customer service this year was lacking
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com