Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
4
Excellent but can be a bit tedious
on April 7, 2015
Posted by: MikeT99
Wish when you are revising previous entries that they don't drag you through step by step even for obscure, rare situations that you already answered. Choose what you want to work on only is at the highest level, not in detail.
But it gets you there!
What's great about it: Walks you through
What's not so great: Revision are step by step even when previously answered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always makes it easy
on April 7, 2015
Posted by: Sherrocracy
We've been using TurboTax for many years. We'll keep using it due to its ease and accuracy.
What's great about it: TurboTax gives us a way to complete our taxes on our won with confidence.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 7, 2015
Posted by: CountryGirl231
I love using Turbo tax. Its easy and covers everything.
What's great about it: Easy to use!
What's not so great: Cost to file State taxes
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 7, 2015
Posted by: PeytonSale
This customer did not provide a text review.
What's not so great: It was not clear how to handle my oil and gas royality
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems with Stock Sales and K-1s
on April 7, 2015
Posted by: ChristobalRocks
I've been using TurboTax for probably 20 years to do my taxes. This year I'm very frustrated with some of the changes.
I buy and sell stocks daily, so I've got a lot of sales information that needs review on my taxes. My trades get imported from Fidelity, but I need to review each one in TurboTax because sometimes their electronic download doesn't match their paper document (like mine in 2013). In previous versions of your software, all of my trades were listed in a nice column that showed my cost basis for each trade. In the 2014 version, you have the trades broken out in 4 sections and the cost basis isn't shown. THIS IS A NIGHTMARE for me. Showing the start and end balance without the cost basis computed makes checking against the paper document Fidelity provides for me almost impossible. Please fix this in your next release. It would be a trivial matter for you to display the computed cost basis amount for each trade next to the entry fields for the start and end amounts.
The next problem I had was with your K-1 forms. I have a difficult time interpreting what your software asks me sometimes. Sometimes I just want to enter in the form data exactly as it arrived from the financial institution. Well this year, I went directly to the K-1 form and entered in EXACTLY what was written on the paper K-1 form that I received in the mail. Later, when your analysis ran, it complained about the data that I entered. In the end, I had to actually DELETE some of the data that was on my paper K-1 in order for your software to accept the input. Specifically, the paper K-1 forms all showed in box 16 a code for F and an amount of 0. Well this caused all kinds of havoc with your software. The solution was to delete the row and continue on without it. Not intuitive.
Other than those things, the 2014 premiere software wasn't much different from previous years. I have always had problems entering forms, as your Guide me Through sometimes asks questions that are difficult for non-accountants, but fortunately, I've been able to bypass them by going to the forms.
It does burn me up to see that you charge to file state taxes, though, especially seeing as how I bought the Premier version of your product specifically for the State tax part. Filing the State tax that you paid extra for should be FREE.
Thanks.
- Chris
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed
on April 7, 2015
Posted by: expat916
We have used Turbotax for over 20 years and this is the first year when the product has failed us. We have income from UK investments and pensions that Turbotax has properly handled until the 2014 edition but, this year, the Federal 1040 couldn't handle a manually created 1099-R form from an overseas source . Also, having moved from NJ to OR mid year, we had to grapple with the 'part year' taxation in both states. The OR process is inadequate and the entries are labeled and explained in frustrating and misleading descriptions. Too bad. We have been loyal customers but this experience will cause us to review other products going forward.
What's great about it: easy to follow
What's not so great: confusing and incomplete.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still great product - wish you had not made change
on April 7, 2015
Posted by: Jim1964corvette
Just a simple basic system that works so well. I please to here you will return to 2013 format. Us older guys do not handle change well. Really ike the system.
What's great about it: Just a simple, sound system
What's not so great: Please go back to previous year format
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesomely Quick & Easy
on April 7, 2015
Posted by: RexCrab
I was able to complete my complicated tax situation (Dividends, Stocks, bonds, Proprietorship,...) by just answering the step by step questions. All I had to do was to take the same records and paperwork I would have normally taken to a paid tax preparer and type in the information it asked for. It remembers all my information from last year and imports it into the next year tax year. Quick and easy....
What's great about it: Step by step process was easy, checks for errors, it's a No-Brainer
What's not so great: None that I can think of
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com