Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
2
Disapointered
on April 6, 2015
Posted by: Herbenator
I've used Turbo tax for years, but this year I may need to rethink it. I didn't feel like the program worked the way it was designed.
At one point it said there were no error and then later there was.
I had trouble paying for the state efile and I still didn't get a good
answer why. I was able to efile my federal, so it wasn't my internet connection.
At one point it said there were no error and then later there was.
I had trouble paying for the state efile and I still didn't get a good
answer why. I was able to efile my federal, so it wasn't my internet connection.
What's great about it: Easy to switch between forms and step by step
What's not so great: Problems with paying for state efile - deferred for now.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still no print option for various summary screens
on April 6, 2015
Posted by: MargN
Turbo Tax has always been helpful to me in preparing my taxes, even though I found a few questions confusing this year, especially in preparing my NC state return. My biggest complaint is that, whenever I attempt to print a summary screen as I go along, it takes me to the print option for the related form. That's not what I want!
Also, it was expensive this year, as I moved to a new state and had to complete 2 different states' tax returns.
What's great about it: Overall, a good experience
What's not so great: I can't print the various summary screens, as I go along.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Questions on Health insurance
on April 6, 2015
Posted by: NateG82
As a retired Federal Civil Servant I have health insurancve through that prior service. I S THAT A "fEDERAL OR OTHER GOVERNMENT" OR "PAST EMPLOYER"? THE DIRECTIONS LEFT ME WONDERING!
What's not so great: Ihad and still have questions on whether or not I checked the correct block on the type of insurance I had last year. I
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2014 Submission
on April 6, 2015
Posted by: 1waltb
Don't ever change your product name and descriptor. This could have sunk your product.
What's great about it: Comfort in a familiar product
What's not so great: Confusing to find product that I have used for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good overall
on April 6, 2015
Posted by: Sohrab
I am 95% happy. It really worked well just like every year. The main problem was that this year the CT (state) alternative minimum tax form 6251 had some problem with it. Turbo tax asked a very cryptic question about what portion of the income (as an out of state employee) was from CT income but with essentially zero explanations of what it means and more importantly how to calculate it and no instructions. I tried putting in something here but it caused an error during error check and then it took a long time to figure out what the problem was. The problem is about apportioning and the actual instructions do not help much either from the state, but this is **STANDARD** and **UNAVOIDABLE** when doing out of state computations: I mean this is not some super special case; anytime an out of state person earns money in a state plus money in other states, they need to apportion it. So turbotax should explain what this means and how to do it or at least take a guess based on the individual W2 forms it already has on file. I just don't understand why this error was in there to start with. Last year I didn't have this issue (I think).
What's great about it: Easy to use and for dummies
What's not so great: Sometimes a cryptic error is very hard to fix
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Misleading email filing of federal taxes
on April 6, 2015
Posted by: GwdM
During email filing of federal taxes we were asked to indicate the amount of other income by second filer which in our case is the spouse.
We indicated $1900.00 which significantly increased our federal and state taxes. We had already included this amount in our 2014 return. The increased amounts only showed up after filing federal tax by email. Please help us make the correction.
We indicated $1900.00 which significantly increased our federal and state taxes. We had already included this amount in our 2014 return. The increased amounts only showed up after filing federal tax by email. Please help us make the correction.
What's great about it: Normal filing
What's not so great: Misleading message during email filing without resources to fix it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Friend "Turbotax"
on April 6, 2015
Posted by: Vel1
I am so impressed with the ease it takes to make out the tax form. Only frustration I have is waiting for the data needed for the forms. Now that would be an answer to our prayers.
What's great about it: I liked the tranferring ability from last year to this year. What a timesaver! .
What's not so great: Haven't found any need not met. Hard to be wanting all the forms I need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth Process & Software
on April 6, 2015
Posted by: Golf2Win22
Overall, a very good product that keeps getting better each year. I recommend turbo tax to everyone.
What's great about it: Easy to use and very good explainations
What's not so great: Slow updates each time I opened the application
Written by a customer while visiting turbotax.intuit.com