Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
5
Easy as ever
on April 3, 2015
Posted by: wheatonbobs
Good experience for a formidable task. As more investment companies provide imports, it gets even easier as this is the most difficult part with all the new rules. One problem: I either missed or TT omitted a question on how to handle post-tax contributions to IRA's when taking RMD's. Finally found 8606 form and entered info myself.
What's great about it: Comprehensive and straightforward to use
What's not so great: None, see review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 3, 2015
Posted by: flannes
A great do-it-yourself helper.
What's great about it: Asks all the helpful questions.
What's not so great: Sometime hard to go back to a specific section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Complicated made easy
on April 3, 2015
Posted by: BJr20834
Turbo Tax easily keeps track of all the documents in an orderly way that are needed to file our taxes.
What's great about it: It was easy filling out all the documents
What's not so great: Please change the K-1 so all the lines 1 - 5 can be entered at one time.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointing Massachusetts State
on April 3, 2015
Posted by: JimJ13
The federal Turbo Tax premier is great for all calculations. I'm very disappointed, however, with the 2014 MA part year resident return. If you have received interest, dividends and/or capital gains that need to be apportioned between two different states, this program is not helpful. I had to hunt to find the right question & answer section in the interest and dividends part, and once I did find it the little preprinted caption said "not common". Not common? If you lived in 2 different states during the tax year it must happen more often than not. The capital gains section did not even allow for an apportionment using the "guide me". I had to hunt through the forms section using the MA State item by item instructions, until I found the right item # and then had to input it directly. Had I not known that Massachusetts allows for apportionment of interest, dividends and capital gains, I would have overpaid my MA taxes thanks to Turbo Tax. I did not have this issue with NY state. That part year form and guide was straight forward and helpful. I should mention that I've been a turbo tax user for many years now. I'm disappointed this year, though.
What's great about it: Easy to install, selects the forms for you.
What's not so great: Difficulty with The part year resident return calculations
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product and Excellent service!
on April 3, 2015
Posted by: SteveinNYC567
This a simple easy to use product that does the thinking for you. If you have the product take you through the fullreview of questions and topics you won't miss anything.
I had an agent on the phone with me for an extensive period of time and the one thing I heard over and over was - Take your time!
Great customer support!
What's great about it: Great online and telephone customer Service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on April 3, 2015
Posted by: tonyerr
Basically an ok program -does what it says
What's great about it: easy
What's not so great: not intuititive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only tax program have ever used
on April 3, 2015
Posted by: sasha8998
I have used Turbo Tax for over 30 years and have never had any problems with it. It's easy to use and I've never been questioned by the IRS about anything. I trust it and will keep on using it.
What's great about it: Easy to use and asks all the right questions
What's not so great: A little more complicated to back up on flash drive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to understand
on April 3, 2015
Posted by: SMG58
I followed the instructions to "edit" those stock trading for the employee NQSO. The calculation was correct and Turbo Tax was able to calculated the additional differences between what was traded with the broker and the FMV from the company. However an error message keep coming up at the WKS and stated that "the value reported on Part III, line 5C (reported on 1099 B from broker) should not be greater than the gross sale price (value of the FMV from the company."
Of course they are different since your system already smart enough to figure those difference as the additional short term income that was NOT reported on the W2 from. Because of these error messages i was NOT able to do eFile. I had to go back and manually put in the numbers of those stock option trade and take the differences between the values from the broker and the FMV from the company. Then no more error messages and I was able to submit eFile.
Turbo Tax needs to fit this bug for next year! HR Block software does not have this issue according to my friend who uses their software.
Thank you! Otherwise everything is very user friendly!
What's great about it: user friendly
What's not so great: a cliche in the employee NQSO edit and WKS
Written by a customer while visiting turbotax.intuit.com