Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
3
not as good as last year(2013)
on April 3, 2015
Posted by: sibi
Softwarec should be upgraded and should include no surprises
What's great about it: Ok format
What's not so great: Did not include items as previous years.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Much faster and easier than last year !
on April 3, 2015
Posted by: Amazeen
Much improved over last year.
What's great about it: Read in all my forms from Merrill Lynch unlike last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 3, 2015
Posted by: Growler
I wanted to e-file my federal return, and mail my state return. The path was there to do that, but the explanation of how to do it was not the clearest. I suggest that it would be clearer if you handled the returns in series, rather than in parallel.
Cheers
Dick
What's great about it: I have used it for more than 15 years. It's great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Increased cost for State return
on April 3, 2015
Posted by: PapaLarry
didn't like the increased cost for the State return.
Also, you make it very hard to submit a review with the nickname required
Also, you make it very hard to submit a review with the nickname required
What's great about it: it ok
What's not so great: increased cost for state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Classic experience
on April 3, 2015
Posted by: theJunkman
Easy to use managing many complex variables involved with my IRA account, withdrawals, taxes, exemptions, and growth. On line guidance is well written so that even I can understand the meaning and what actions are required for filing.
What's great about it: Handled many variables
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Filing
on April 3, 2015
Posted by: asdfkjg
Very complete. Just read and follow the instructions. Be patient and use all measures to understand the process.
What's great about it: A step by step process
What's not so great: Can't think of much on this issue
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 3, 2015
Posted by: Slacker2011
Fit and finish not as good as past years? Long time TurboTax user. Typically the software would be a little bit better each year. But not the case this year.
What's not so great: Questions were not as clear as past years. Software did not always acknowledge that I had already answered a question
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Strohs opinion
on April 3, 2015
Posted by: FrankStrohs
I still do not see a place for overall rating??? Oh, I never could find where I could deduct state sales taxes. Can we still do that in Texas? If so, I missed $1850 in deductions, which would be significant!!! (since Texas has a state sales tax rate of .08%)
Turbo Tax is much improved from previous years. It was like driving a car currently made compared to the old Model T.
It imported my previous year's data!
It imported my international company's W2 information!
It acted like it actually understood my HSA account which in past years was just a fog where you assume somebody up there is just as confused as you were and you were hoping they would overlook it because they did not understand it either!
I was eventually able to find how to start at the beginning and meticulously, line by line, review every detail. Wow, and you even have Spellchecker on this Review!
You repeatedly spoke with great confidence that you really were doing me a good job!
There were an endless number of opportunities to back out at the last moment. (I would call it foolproof!#
I was able to save a PDF.
I was able to print a copy before OR after I did the e-file.
There were links to Helps all along the way.
It imported my previous year's data!
It imported my international company's W2 information!
It acted like it actually understood my HSA account which in past years was just a fog where you assume somebody up there is just as confused as you were and you were hoping they would overlook it because they did not understand it either!
I was eventually able to find how to start at the beginning and meticulously, line by line, review every detail. Wow, and you even have Spellchecker on this Review!
You repeatedly spoke with great confidence that you really were doing me a good job!
There were an endless number of opportunities to back out at the last moment. (I would call it foolproof!#
I was able to save a PDF.
I was able to print a copy before OR after I did the e-file.
There were links to Helps all along the way.
I did not like the way the PDF Save was not infinitely adjustable. I was forced to limit what I printed to the choices that the buttons/bullets permitted. I think that I should have been able to just check the ones I wanted and exclude the ones that I did not want.
I liked the free e-file, where in early years, we had to pay for that which was the easiest and best.
I liked the free e-file, where in early years, we had to pay for that which was the easiest and best.
Oh, I never could find where I could deduct state sales taxes. Can we still do that in Texas? If so, I missed $1850 in deductions, which would be significant!!! #since Texas has a state sales tax rate of .08%)
Also, since I am in Texas and Texas does not have a state income tax, the software should not keep telling me that I forgot to file my Texas state income taxes!
Also, since I am in Texas and Texas does not have a state income tax, the software should not keep telling me that I forgot to file my Texas state income taxes!
So in conclusion, it was expensive, but I felt like I got my money's worth this time.
What's great about it: You spoke with high confidence
What's not so great: It took me a little bit to figure out how to review what my assistant had done.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com