Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
5
Simple and Easy
on April 1, 2015
Posted by: Gouder
I've been using Turbo Tax for at least ten years now and each year they improve their product, making it easier and faster to input my tax information. The reviews are very helpful to ensure I don't omit any data. The e-filing is fast and very easy, eliminating all the hassles of trying to file on my own. Accurate, competent and efficient service. Highly recommended.
What's great about it: Fast, concise, accurate, simple to follow
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very Disappointed with Turbotax 2014
on April 1, 2015
Posted by: RobKon
Won't purchase again.
What's great about it: Very Little
What's not so great: Too many issues to waste my time on
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jacked about Turbo Tax
on April 1, 2015
Posted by: JMac11
I like how it transfers information from one tax year to the next and electronically downloads and populates information from outside sources for investments and income....removes the guessing that I'm filling the right boxes with the correct information.
What's great about it: Easy to use, quick and painless
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keep Up the Good Work
on April 1, 2015
Posted by: bertc72
Felt that the software is easy to use and is comprehensive in it's breadth.
What's great about it: Easy to use and comprehensive
What's not so great: No easy way to contact company with questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
CHANGES I WOULD MAKE
on April 1, 2015
Posted by: aoto
I would highly recommend that as you fill out the individual sub- sections it would take you back to the section that you are working on rather than to the top of the page, it was frustrating to have to scroll down with every entry to the section.
What's great about it: Most of the process was good step by step instructions,
What's not so great: difficulty with the investment portion of the taxes, I did not get my free state e-filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good But Frustrating
on April 1, 2015
Posted by: TomK325
I have been using turbotax/Macintax since 1996. I can't wait for the flat tax to be implemented because filling out these forms is nuts (technical term). Even though I use the auto fill feature for transferring last years info I get carryover data from previous years being inserted as well. I end up reviewing every sheet very carefully for bogus data that needs to be deleted. This year I was able to remove three forms that didn't need to be included but were generated by the auto transfer process. I have found it simpler to select forms and proceed rather than use TT's Easy Step process.
A major complaint is the comparison tables provided as a way of letting me know how taxes compare to the rest of the population of taxpayers is way off for retired people. It is meaningless my taxes to everyone else. How about comparing to other retirees?
Another major complaint for this year was TT's less than brilliant move to restructure the Deluxe and Premier software. Normal companies would raise their rates (as in cost of living increases) not change what forms are in what packages, etc. As a result I moved to H&R Block software to compare. H&R software has its vagaries as well but I ended up filing via TT when TT offered a refund of $25. Had they not recapitulated I would have moved after 20 years of using TT products. The H&R software resulted in the same results.
What's great about it: It gets the job done
What's not so great: Auto transfer injects unwanted data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 1, 2015
Posted by: jhmcconnell
Will use it next year
What's great about it: good as always
What's not so great: was a little harder to get around this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 1, 2015
Posted by: MicrodotN
I find that you need more tax training to fully understand some areas of input if you have a K-1 or a business. I had to trust the TurboTax inputs and hope they were accurate since I don't have certain tax knowledge. I've used Turbo Tax for 4 years now and find it pretty easy to use.
What's great about it: Easy to use
What's not so great: Occasionally questions are confusing
Written by a customer while visiting turbotax.intuit.com