Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
5
Long Time User
on March 30, 2015
Posted by: Vev1275
To do both our personal and sub chapter S corporation taxex, I have to buy two programs and the cost is getting a little steep. Hope you don't force me to go with one of the FREE programs
What's great about it: Easy to follow and use
What's not so great: Have to buy one for home & one for sub chapter S
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 30, 2015
Posted by: SMT212
It was difficult getting past the payment page. The difficulty came when I wanted to put the payment on my credit card....Money came off my card, but I still couldn't file my taxes.....We did succeed at the end.
What's great about it: sales rep was very patient
What's not so great: It took over 1 1/2 hours
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ease of use, again
on March 30, 2015
Posted by: Flint1234
As always, using TT is a snap. My only complaint is that there is a charge for filing State forms; when TT makes a big deal out of telling us that 1 State form is free.
What's great about it: as always, and after 20 years of using, I still like TT best
What's not so great: claiming that State filings (completion of forms) is free; then charging for filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good as an accountant
on March 30, 2015
Posted by: bobbaumann
All in all a great product
What's great about it: Input the info and it all goes to the proper location
What's not so great: Needs more details for some questions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Foreign and multi-state returns
on March 30, 2015
Posted by: ChrisUK
You really need to guide people through the foreign income section better. It is all but incomprehensible due to a lack of information about what certain terms mean.
You need to work on how to handle returns for people who have lived and worked in two states but also have lived in one state and worked remotely in another. Your form miscalculated this for me and I had to override it after spending 2 hours on the phone with tech support.
What's great about it: You have the forms to handle it
What's not so great: You make it really really difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 30, 2015
Posted by: sandklatt
Have used turbo tax for almost a decade, it works fine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Had to spend extra money on another Turbo Tax prog
on March 30, 2015
Posted by: Silvers
Having to upgrade was very expensive for an old lady on a fixed income
What's great about it: I hope it is all good
What's not so great: Had to buy a Turbo Tax upgrade because I sold my home
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Looking forward to next year
on March 30, 2015
Posted by: Dogman04
Have used Turbo Tax since 1995 with exception of one year used another, what a mistake. It seems that Turbo Tax talks to you in phrases that you easily understand. There are no surprises as you are guided thru each section. As with all tax prep if you keep your records and data up dated all year long you can flow through the JOB with little frustration. I only wish there could be year long front end loading program so that you could enter data once a month.
What's great about it: Easy transfer of repeat info year to year saves frustration. Guides without leading.
What's not so great: Investment section could be lower priced a low priced addon to Deluxe edition
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com