Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
4
Did not exceed my expectation
on March 24, 2015
Posted by: Craig1281
Even with the refund that I expect to get, you have disappointed me this year. Your software cost have gotten to high and I plan to shop around next year for something cheaper. I did not have access to IRS help sites like before and your help/search fell short of my expectations.
What's great about it: Electronic filing
What's not so great: Had to pay to upgrade my purchase for simple form requirement
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Difficult to e-file federal and mail state
on March 24, 2015
Posted by: MarkGrad
Once again if you want to mail your state return because it charges an inordinately high fee, it takes too many clicks to get the job done. Years of suggestions never get a notice, I must be the only one again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, not great
on March 24, 2015
Posted by: DRisDone
Should explain the AMT better
What's great about it: Easy to use
What's not so great: AMT questions are vague
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 24, 2015
Posted by: WCRudolph
Easy to use, good step by step instruction
What's great about it: Import of last years info, help tab
What's not so great: Delux version didn't have investment forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It has never been this easy!!!
on March 24, 2015
Posted by: RadioFlyer62
Turbo Tax 2014 is easy to use and without visible flaws.
What's great about it: Ease of use and navigation
What's not so great: More transparency needed. Example: How do you verify tax-exempt interest income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick
on March 24, 2015
Posted by: Eric34
Another great tax season thanks to TurboTax.
What's great about it: Understandable and quick
What's not so great: Nothing bad to say!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Stalled my lazer jet.
on March 24, 2015
Posted by: Robertotwo
See Cons. Charge for electronically filing state tax return shows up just before you file.
It would be more honest if the charge was noted before you go down the path of filing.
It would be more honest if the charge was noted before you go down the path of filing.
What's great about it: Led me through everything. Quick calculations.
What's not so great: Program has changed and Lazer Jet printer will no longer print the tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another tax Year with Turbo-Tax Deluxe
on March 24, 2015
Posted by: Turbodan427
I have used Turbo Tax for over 10 years. I most always file in late March because I do not get all my 1099's from the financial institutions until then. Glad I had to wait. Got the e-mail from the New CEO about how they cheaped out and hosed up the Deluxe version. I let them know what I thought about it. I feel sorry for the early filers that got caught up in that. Then I get an e-mail in Feb. that they heard us and they were providing free upgrades. So, I buy it on-line. I try to upgrade and I get errors and it will not let me upgrade for free. So, I call customer service, and I get right thru. Pleasantly surprised because some of the blogs I had read said they waited 4 hours. Glad that was not my case. I get Samatra on the phone... Hands down the friendliest, most helpful, pleasant to talk to, customer service agent I have ever dealt with. And she had me upgraded in less than 5 minutes, I saw it change from Deluxe to Premier while we were on the phone. I suggest everyone send T-Tax an e-mail and tell them to state on the packaging as a caution of what the program DOESN'T do this year that it did last year. It is a shame that they tried to cheap out and angered a bunch of people. They did finally make it right, but what will happen next year. All that said, great program! I just hope they are smart and do not make me change.
What's great about it: Same useful tools and automatic transfers from last years return
What's not so great: Required an upgrade, and then a customer service call.
Written by a customer while visiting turbotax.intuit.com