Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
4
easy to use but have an issue on efiling
on October 15, 2015
Posted by: Ohow
the bug gets one into infinite loop of checking and filing. Was not able to get help right away, but figure out how to deal with it eventually.
What's great about it: easy to use
What's not so great: SW seems to have an e-filing bug
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked my refund
on October 15, 2015
Posted by: hsehgal
Plan to use it again next year
What's great about it: walks you through every step
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on October 15, 2015
Posted by: Tintanbona
This customer did not provide a text review.
What's great about it: Easy to navigate
What's not so great: No comparisons with previous years returns as I am used to with Turbotax. I also did not like paying extra for rentals
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tech Support!
on October 15, 2015
Posted by: maggiemae61
The person assisting me from Tech Support did an awesome job! She helped me from beginning to the very end! She didn't hang up until she knew my problem was solved. I wish I remembered her name! She was a pleasure to talk to.
What's great about it: Got the job done!
What's not so great: None!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall an excellent product
on October 15, 2015
Posted by: MeBrian
99% user-friendly once you have some experience with TurboTax. Areas where I've had issues: (1) inputs assume that user has proper documentation - I sometimes get late or incomplete 1099's and it can be difficult to determine how to enter data from statements into TurboTax. And (2) I'm retired and have to pay estimated taxes; that would be easier if TurboTax provided the user with provisions to directly enter predicted incomes rather than deducing estimated taxes from the previous year's data. For instance, accounting for the impact of large, one-time energy-saving tax credits on estimated taxes.
What's great about it: A sensible and effective solution to dealing with a very complex tax code.
What's not so great: Navigating the process of using TurboTax has a fairly high learning curve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
With TurboTax, doing my taxes was a breeze. Thx!!
on October 15, 2015
Posted by: Loriann2014
TurboTax is worth the expense!
What's great about it: Easy steps to completion
What's not so great: Don't agree on Mileage allowances, but understand TT is following IRS rules
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Complete
on October 16, 2015
Posted by: maccrazy3
I purchased the Premier version of Turbo Tax so that I wouldn't have to pay for the state filing fee. It says that my state return is included but yet I have to pay to file my state tax forms. Also, the download/cd version should import user information from the online version of TurboTax.
What's great about it: simple interface, access to explanations
What's not so great: Charge for state filing, doesn't import from TurboTax online
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplified
on October 16, 2015
Posted by: obonepa
easy to use, gives you snapshot comparison of previous years return
What's great about it: straight forward
What's not so great: nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com