Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
4
1040 & NY State IT-201
on March 21, 2015
Posted by: DJAPW
The software leads you through the process exceptionally well but if you have an issue, it is not always so easy to find a resolution. Worth the price savings to do your own return plus you get a better feel for how the tax system is configured.
What's great about it: Simple to use once you get the hang of it.
What's not so great: No support other than community FAQ. Needs chat support.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finally done!
on March 21, 2015
Posted by: Jackson80
Suggest highlighting larger "page 2 or 3" Didn't catch it because of the light blue.
What's great about it: quick & easy
What's not so great: Investment page-one glich
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 21, 2015
Posted by: pigboy1
It asks all the right questions,other than having to upgrade in the middle of the process (at no extra cost) The issue with tax fraud and identity theft has me somewhat concerned.......But otherwise it is well worth the money
What's great about it: -Easy to use,inclusive and has done well for several years
What's not so great: Non Yet
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GOOD
on March 21, 2015
Posted by: bnumb
1. if I am only able to enter some data, and have to close TurboTax, upon returning to T.Tax, I have to start at the beginning.... it wasn't like that in the past.
2. ... same as last year.... when T.Tax is ready to print, it only saves in PDF format, and does NOT print.... misleading and takes too much time . Make it print when it says it is ready to print.
2. ... same as last year.... when T.Tax is ready to print, it only saves in PDF format, and does NOT print.... misleading and takes too much time . Make it print when it says it is ready to print.
What's great about it: good
What's not so great: could be better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Mostly good, some bad
on March 21, 2015
Posted by: Digit5
Not much to say about what works, so I'm concentrating on errors.
I have 3 1099-Q from 529 plans for my children's college expenses. On 2 of them the distribution was classified as offsetting expenses; on one of the 1099-Q Turbotax added it as "excess distribution" for no apparent reason, although it should have matched up to my son's college cost. I had to edit the form itself to correct the problem.
I was in a REIT that liquidated during 2014. In the K-1 section it asked for the final value of the REIT and the Gain (or loss). Since it was a loss I entered a negative number for the Gain. Turbotax made a big error and somehow added the entire initial value of the REIT as income. When I noticed this I zeroed out the values in the K-1 section, then I entered the liquidation information as a capital gain transaction. This was the only way I can get Turbotax to correctly account for the liquidation.
These are significant errors; they would have cost me tens of thousands of dollars of tax due if I had not caught them by going over my return line-by-line. On both of these issues I saw several complaints on the Turbotax support website.
I have 3 1099-Q from 529 plans for my children's college expenses. On 2 of them the distribution was classified as offsetting expenses; on one of the 1099-Q Turbotax added it as "excess distribution" for no apparent reason, although it should have matched up to my son's college cost. I had to edit the form itself to correct the problem.
I was in a REIT that liquidated during 2014. In the K-1 section it asked for the final value of the REIT and the Gain (or loss). Since it was a loss I entered a negative number for the Gain. Turbotax made a big error and somehow added the entire initial value of the REIT as income. When I noticed this I zeroed out the values in the K-1 section, then I entered the liquidation information as a capital gain transaction. This was the only way I can get Turbotax to correctly account for the liquidation.
These are significant errors; they would have cost me tens of thousands of dollars of tax due if I had not caught them by going over my return line-by-line. On both of these issues I saw several complaints on the Turbotax support website.
What's great about it: Step by step makes things pretty easy
What's not so great: A couple of glaring errors
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 21, 2015
Posted by: John12733
Very good tool to file returns.
What's great about it: Fairly easy to follow
What's not so great: Help is easily accessible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
texas
on March 21, 2015
Posted by: lsdarnell
The stuff were well done. The inductions were made but the form A was not shown.
What's great about it: very helpful
What's not so great: the A inductions are not showed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and Easy
on March 21, 2015
Posted by: Choco123
thanks for making paying taxes a bit less painful
What's great about it: walks us through each step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com