Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
5
on March 9, 2015
Posted by: quisk8
Takes the headache out of tax preparation and submission of all necessary forms. Saved me many hours of time and takes the guess work out of process.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
retired taxes
on March 9, 2015
Posted by: owen1isaac
Didn't like spending the extra money to get financial deductions on the program
What's great about it: easy to use
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
IRS Tax Prepartion Software
on March 9, 2015
Posted by: Ignaciono1
My wife and I have been married for over 40 years and this is the first time our filing is rejected. The reason given is the last name and social security number of the second filer do not match. My wife's last name and social security number has been the same since we started using TurboTax many years ago. It seems Turbo Tax should have a way to challenge the IRS on these types of "errors".
We are doomed to file by normal mail.
What's great about it: Well laid out guide
What's not so great: rejection of electronic filing by the IRS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem Encountered
on March 9, 2015
Posted by: Ctuna
While filling out my Turbo Tax 2014 federal return i clicked on a blue explanation link next to the entry field I was at. It did not give an explanation screen for the item I was working. Instead, it launched a new Screen for Turbo Tax for the year 2010 and starting downloading updates for the Turbo Tax 2010 screen. I quit the Turbo Tax 2010 screen and continued with the Turbo Tax 2014 screen. It appeared to operate correctly for a while until I again asked for an explanation of another entry field later on. The same senario began again. Everything else seemed to operate correctly and I filed the return avoiding any more asking for explanation fields. Some thing needs to be fixed!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than any known alternative.
on March 9, 2015
Posted by: eselby
Does a great job of Federal. Could be better with State issues, at least in Colorado.
What's great about it: Rental Properties, Investments
What's not so great: Doesn't deal with Mineral Royalties
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
What?!!!
on March 9, 2015
Posted by: HappyGram2
The only way that I saw to get an answer without a charge was to put my e-mail address out into the "Community." Does anyone REALLY want to do this?
There was a question as to how certain non-taxable income was being posted. The forms are not shown until the return is complete. Yes, there is a link at the upper right, but who really sees this without seriously searching the screen?
Why is it necessary to scroll down the entire list of completed items before getting to the next step on the return? Can't Intuit figure out how to bring us back to where we left off instead of where we started?
What's great about it: It gets the job done.
What's not so great: Difficult to get an answer and see the return in progress.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear instructions
on March 9, 2015
Posted by: UncleCarlo
Have been using TurboTax since inception. Great product!
What's great about it: Very understandable and click for more info helpful
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done!
on March 9, 2015
Posted by: poconid
Found the product easy to use. Been using it since 2000. Completed federal and state forms without duplicate entries.
My only gripe is the way the product was downsized forcing users to buy a premium package. Providing a refund and a free upgrade was fine but, it did tarnish Intuits reputation.
My only gripe is the way the product was downsized forcing users to buy a premium package. Providing a refund and a free upgrade was fine but, it did tarnish Intuits reputation.
What's great about it: Importing of personal and financial data from prior returns. Saved a lot of typing
What's not so great: Some areas are not clear as to the data required
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com