Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
5
Using Premier was Primo
on March 3, 2015
Posted by: AlAz
Overall, good software and will continue to use. Clear and concise explanation of Schedule K-1 form and 1099-DIV for sale of stocks - imported all the information, but was able to walk through and double check - multiple sales did cause more steps to complete, but it is not the norm. Would like Intuit to partner with more smaller banking institutions to assist with 1099-INT forms.
What's great about it: Step by Step Instructions and detail explainations of Schedule K-1 and 1099-DIV forms
What's not so great: Better importing and more extensive list of bank accounting/investment accounts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 DONE!!!!!!!!!!!!!!!!
on March 3, 2015
Posted by: Ethelb50
Thank you Turbotax Passed tax returns have been with Turbotax with no problems. This year was a bit different with our return. With your help over the phone with a real person was just what we needed to finish our return correctly. Thank You again for your product and I will use you again for the 2015.
Sending you and your staff warm and happy thoughts!
Sending you and your staff warm and happy thoughts!
What's great about it: Was able to talk to live person over the phone with a question Excellent service
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Can't fix errors
on March 3, 2015
Posted by: tenkey
Once data has been entered it is hard to undo it and be sure that the forms have been corrected accordingly. I have many times found errors and had to re do my returns.
What's great about it: easy questions
What's not so great: Hard to correct errors with confident
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax finished....
on March 3, 2015
Posted by: pams2rentals
Turbotax would not update using my wireless while in the program. I had to research your information to find out the file to run in order to make sure my turbo tax was up to date. This is a lot of extra work that I never had to do before. I Tried Premier to see if it would benefit me with my rentals - it does somewhat, but I was able to do this in deluxe also.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Premier
on March 3, 2015
Posted by: Dickandsusie
I have been using Turbo Tax for about 10 years. I intend to use it again next year even though i struggle with it at times. Eventually i get it completed and have yest o have a problem with the IRS on my returns.
What's great about it: Inexpensive and convenient
What's not so great: Confusing at times
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
my 2014 turbotax
on March 3, 2015
Posted by: drjtax
Overall the tax preparation worked well. My rating is "Excellent"
What's great about it: Generally worked well.
What's not so great: I thought I was finished and had to come back later
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got ItDone
on March 3, 2015
Posted by: AJMMJM
Had new incomes and it took me thru very easily.
What's great about it: Whole program moved well
What's not so great: Not much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax 2014 OMG
on March 3, 2015
Posted by: yragls
I have been using Turbotax for 23 years, most of that was using the Deluxe version, and it has served me well and I have enjoyed using it and have been able to get others to use it because it was easy and thorough. This year was a different story as nothing seemed to work. First the Schedule D that I need was removed from the Deluxe without me being aware. The format and process was changed and was in some areas confusing while its predecessor software was very straight forward and understandable. I was sent the Premier version which now has the schedule D and I installed it and started over my taxes. I imported investment data into Turbotax and it said data was there and do I want to replace or what. I said to replace but it did not show up. I tried again only this time I apparently used my user code in lower case. It again had the message that data was there and do I want to replace it and I said yes. Later on I found that the figures imported were double what was on my statement from the bank. So, I went back to edit that and saw one for the upper case data and one for the lower case data. I deleted one set of them. I finally finished the federal, but Turbotax would not continue into the states preparation. It kept looping back to the beginning of the state preparation after requesting that I pay for the state software to be installed on my computer. After a couple days, and through your support group, I had to download the state Turbotax to be able to process my state's tax filing. All of the problems are documented in your support center.
What's great about it: Some of the people that work there in customer service.
What's not so great: Everything seemed to go wrong this year.
Written by a customer while visiting turbotax.intuit.com