Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
5
Very easy
on March 25, 2015
Posted by: JennyLynnB
I have used TurboTax for many years. This year seemed the easiest of all. I was surprised when I was finished.
What's great about it: TurboTax walks you through filling out your 1040 with easy questions.
What's not so great: I had some confusion with filling in 1099-DIVS and 1099-B's. Eventually found the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best tax software
on March 26, 2015
Posted by: jc11ca
This is my second time to use TurboTax - one of the best software products out there. Highly recommended!! It makes filing a tax return such an easy job. I am very happy with my experience with TurboTax. The service was awesome too. I can see myself using TurboTax for the years to come.
What's great about it: Easy, intuitive, powerful
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As Usual Easy Taxes
on March 27, 2015
Posted by: AlisoGammaBoy
Overall, I am, once again, completely pleased with Turbo Tax.
What's great about it: Ease of use
What's not so great: Odd Password Changing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why I buy TurboTax
on March 27, 2015
Posted by: Richard307
Easy to use. After you get all your info input , the following years are even easier.
What's great about it: Easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Overall terrible
on March 28, 2015
Posted by: IdonotlikeTurbo
What good is an easy form experience when you can't E File?
I have used TurboTax for many years and have never had this problem.
I have used TurboTax for many years and have never had this problem.
Please help me!
Jim Anderson
What's great about it: Filling out our return was simple as always.
What's not so great: Still can't E File. Tried 12 times over 2 days. Never had that problem before. Do you have a fix?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax has become more buggy, less informative
on March 29, 2015
Posted by: 2015frustration
Getting through most of filing my taxes with TurboTax is just a step-by-step mechanical process. However, in my final review, I noticed additional taxes on my 1040 that the program had not explained: the new additional Medicare Tax, and the Net Investment Income Tax. I had to look those up online.
First bugs I encountered were the program retaining worksheets for items it carried over from the previous year, but which I had already said did not apply to this year. I had to manually delete all of the no longer relevant worksheets to clear the errors, because it would not proceed with them empty.
Then, when it came time to file, TurbotTax repeatedly generated script errors, with message such as 'console' is not defined. All of the errors are connected to the TurboTax website at https:/store.turbotax.intuit.com. Those errors reduce confidence that the filing is being one properly.
Finally, TurboTax would not file my CA state tax because I should not have spouse's SSN on the CA information worksheet. I removed it, started the process again, and what happened? TurboTax popped up the CA information worksheet, asking me to enter my spouse's SSN! I ignored that message, started e-filing for the 3rd time, and the process completed.
Completely baffling, confusing, disturbing, and frustrating.
What's great about it: Still beats the old paper filing days.
What's not so great: Numerous bugs & errors. Fails to explain new medicare tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Raw deal you didn't tell us about
on March 29, 2015
Posted by: Bill486
I am disappointed in this program and it has gone downhill in the past couple of years.
Specifically:
1. I had to upgrade my operating system to OS X Yosemite before I could use the program. That would have been nice to know beforehand
2. I was forced to upgrade Turbo Tax to premier to be able to do my schedule D and itemized non cash donations. You hooked us into that - even though it was a free upgrade.
3. Every time I go into the program to continue where I left off, it tells me to click the continue button. When I do that, it wants to start all over with my return. It happened on every time I went back into the program
1. I had to upgrade my operating system to OS X Yosemite before I could use the program. That would have been nice to know beforehand
2. I was forced to upgrade Turbo Tax to premier to be able to do my schedule D and itemized non cash donations. You hooked us into that - even though it was a free upgrade.
3. Every time I go into the program to continue where I left off, it tells me to click the continue button. When I do that, it wants to start all over with my return. It happened on every time I went back into the program
If you don't make improvements in the program and step up your game, I will not purchase this software again.
What's great about it: Automatic tax program
What's not so great: Didn't tell us about having to upgrade
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too Expensive
on March 29, 2015
Posted by: SteveO2014
We bought the Amazon Prime version of Deluxe only to find out that it did not include State. State through Intuit cost more than I would have paid for Fed and State combined. E-Filing state also costed a ridiculous amount. Way too expensive over all.
What's great about it: Easy to use
What's not so great: Cost
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com