Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
3
2 hour Problem
on February 9, 2015
Posted by: 4speed
Tried for 2 hours with Turbo tax rep to get AZ state tax fixed . Didn't work.
What's great about it: Easy phone service acess
What's not so great: Bug in program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
NOT AS EXPECTED
on February 9, 2015
Posted by: KSONE
ALL THE FORMS WERE NOT INCLUDED WITH THE DELUXE THAT I NEEDED. INTUIT GAVE ME A FREE DOWNLOAD OF THE PREMIER, SO THAT WAS GOOD. BUT THE STATE RETURN DID NOT COME OVER; THEN THEY GAVE ME A DOWNLOAD FOR THAT. EVERYTHING WAS FINALLY COMPLETE, BUT IT TOOK TWO ADDITIONAL PHONE CALLS AND A LITTLE WORRY ON MY PART.
What's not so great: CHANGED FORMS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
premier
on February 9, 2015
Posted by: trist0608
I have used TurboTax Deluxe for 15 years and was greatly harmed by the new program changes but the free upgrade to Premier kept me a loyal TurboTax user again this year. I must admit, I downloaded a free copy of HRBlock software this year and compared it side-by-side to premier. Both came to the same results but I filed with TurboTax and will likely do so next year, if the Deluxe program returns to it former features.
What's great about it: still great
What's not so great: had to upgrade to premier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Federal tax return
on February 9, 2015
Posted by: WIboy
I had some difficulty with the Series EE Savings bond interest. This was promptly addressed once I contacted TurboTax by phone. Karl provided expert help.
What's great about it: Phone access technical assistance
What's not so great: the additional cost of the return software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Using TurboTax
on February 9, 2015
Posted by: Barghoud1
We have used TurboTax for the last five years and wouldn't consider using any other tax preparation software.
What's great about it: Easy to use; Trusted;
What's not so great: No cons yet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok
on February 9, 2015
Posted by: nonamenick1
Would have been much quicker if program picked up last years infor without me ,manually inputting and used same program for several years now
What's great about it: Easy to follow
What's not so great: Did not import last years info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks Turbo Tax
on February 9, 2015
Posted by: Leftie46
Giving us the free 1099B form this year in the Deluxe and restoring it next year confirmed my belief that Turbo Tax is the best way to file my taxes.
What's great about it: So easy to file
What's not so great: Non
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Thorough and Easy to Use
on February 9, 2015
Posted by: rblaser
I've used Turbo Tax for many years, continues to improve and the transferring of last years files certainly jumpstarts getting into the current year
What's great about it: Questions are self explanatory and simple to provide all information necessary to complete the return
What's not so great: A little slow at loading sometimes
Written by a customer while visiting turbotax.intuit.com