Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
5
Best Tool for Filing!
on September 20, 2015
Posted by: FlorenceG
This is an excellent tool for filing return that are more complicated than a basic residential return. We have business expenses and investments. Turbo tax does a fine job of walking us through each source of income and each deduction. The questions are great and I really like the addition of audit defense coverage in case the IRS audits. I have used Turbo tax since 2009 and will continue to use this program for many years to come.
What's great about it: Easy and thorough with their instructions and questions.
What's not so great: Sorry! Don't have any!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Confusing
on September 20, 2015
Posted by: Steveki
Was almost fun doing the easy stuff but once you got into the hard stuff (stocks and funds) the program lost me!! State return never transferred half the info from the fed reuurn.
What's great about it: Good on Expenses
What's not so great: Poor on Income
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Premier Desktop PC Review
on September 20, 2015
Posted by: BobLouder
This review would apply to people who do not like doing income taxes, have not done them by themselves before, and who are comfortable using computer software.
Because of tax software reviews on a leading shopping site, I opted to try another desktop tax software program. There were two things that made me uncomfortable with the that, but I did not call them to clarify those concerns with them. Being on a Sunday and wanting to get the taxes completed, I decided to just try TurboTax Premier. I wish I would have ignored the those reviews. TurboTax gives you the option to walk through step by step, which for me, was easy ... and I hate doing income tax prep. You have the option to skip the step by step. You will likely still need to review some information to determine if you could take advantage of something. But, they share this info with you during the process. As discussed in the reviews mentioned above, they do not make it clear that you will pay to efile your state form. It provides one state download for free, which if you had not known, you would likely believe that it is include in the cost. At one point in the program is states "$24.99 = Done". That also implies that with your version of the software it is covered. You can file by paper without paying extra which obviously defeats the purpose of using the software.
This review does not take in consideration people who may want phone support. I did not use support, so I cannot say which is better. There are reviews on that topic elsewhere that favor another program regarding phone support.
Regarding what they store and do not store, you should not have to "search" to find out. Even with the desktop version, some important personal information is stored on a TurboTac servers, according to what I found in search on the TurboTax site.
The bottom line for me is that I found it fairly easy to use and would use this over another leading desktop software program.
What's great about it: Gives you option to go step by step, prefer over another leading desktop tax software program
What's not so great: Misleading marketing on State Form cost, not clear on what they store unless you look for that information
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
K1 help needed
on September 20, 2015
Posted by: DennyHintheKeys
Overall, I'm very satisfied with the Turbo Tax products. Being a retired systems engineer, I understand that software is a constant process of improvement and updating!
What's great about it: The walk thrus are very straight foward
What's not so great: The K1 section needs more explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as accurate as you may think
on September 21, 2015
Posted by: Cautiousalso
Easier than filing out forms by hand. However my tax credit carry forward didn't calculate. I found it was dropped somewhere back in 2012-13. Lost a lot of credit and a lot of time to start from scratch. Don't assume Turbo Tax is 100% correct.
Also didn't like the "deluxe" switch in this years software. Lets be more up front next year Intuit!
Also didn't like the "deluxe" switch in this years software. Lets be more up front next year Intuit!
What's great about it: Prints for you
What's not so great: You still have to know what you are doing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fantastic refund
on September 22, 2015
Posted by: cqcqw950
Turbo tax makes it so easy to file your taxes.. It walks you step by step through each process..
What's great about it: easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Prior Year Tax return - 2012
on September 22, 2015
Posted by: LeeJT
For the 1st time I was audited and was able to take advantage of Tax Audit Services regarding my 2012 tax return. They did an excellent job and guided me to provide the correct documentation to satisfy the audit. The end result was no penalty.
What's great about it: Excellent Tax Audit Service
What's not so great: Not all areas user friendly
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on September 22, 2015
Posted by: buster3
Did understand Ser number one letter 2 numbers
What's not so great: Had trouble finding stock gains complete work sheet
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com