Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
5
Easiest, most accurate return you'll ever complete
on April 16, 2015
Posted by: JMCM
I've been using Turbo-tax for several years. It is the easiest, most accurate way to complete a tax return. When finished with the federal it is just a few more steps to complete a state tax return. E-filing allows for automatic fund deposits of a refund or withdrawal of a tax payment balance due. I usually file my return several weeks before the April 15 deadline, but the amount I owe can be delayed until April 15. When I'm due a refund it is usually deposited within 7-10 days. There is immediate feedback when the filed return has been accepted. There are several methods of backup either paper or electronic formats.
What's great about it: It won't let you file an incomplete or erred return.
What's not so great: I could not transfer my Quicken tax file this year!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusion
on April 16, 2015
Posted by: LindaCAgirl
I am a long time user of TT, but this time I came across a couple of confusing issues when I went to file and print my CA return that I intended to mail.
I filed my fed return electronically, and chose not to file the state electronically. I printed out the "Return Only" for both federal and state at that point.
When I came back to file my CA return (by mail), I pulled up the state return again and noted that it had certain pages (Side 2 CA (540) 2014 and (Side 3 Form 540 2014) that had electronic markings at the bottom. These markings did not show up on the forms that I had printed earlier. I had no idea which should be sent in to the state. I guessed and chose to file those pages with the electronic markings (RSQ?). Second issue - I generally refer to the first page printed out with instructions, in order to find the mailing address. In this case it showed zip as 94267-0009. My husband noted when signing the return, that instructions on the Form 540 showed that return with payment due should be mailed to zip code of 94267-0001. I verified that the latter was correct by going online at state website, but shouldn't have to take those extra steps to find out what is correct. It appears that your instructions were incorrect on the form printed with general instructions at beginning of the return. Thirdly, I thought that I had electronically submitted my parents' fed return on 3/25, but found out today that it was not submitted. I don't know what happened. Maybe I didn't complete all the steps. Don't recall, but remember submitting it. Submitted it late today.
I filed my fed return electronically, and chose not to file the state electronically. I printed out the "Return Only" for both federal and state at that point.
When I came back to file my CA return (by mail), I pulled up the state return again and noted that it had certain pages (Side 2 CA (540) 2014 and (Side 3 Form 540 2014) that had electronic markings at the bottom. These markings did not show up on the forms that I had printed earlier. I had no idea which should be sent in to the state. I guessed and chose to file those pages with the electronic markings (RSQ?). Second issue - I generally refer to the first page printed out with instructions, in order to find the mailing address. In this case it showed zip as 94267-0009. My husband noted when signing the return, that instructions on the Form 540 showed that return with payment due should be mailed to zip code of 94267-0001. I verified that the latter was correct by going online at state website, but shouldn't have to take those extra steps to find out what is correct. It appears that your instructions were incorrect on the form printed with general instructions at beginning of the return. Thirdly, I thought that I had electronically submitted my parents' fed return on 3/25, but found out today that it was not submitted. I don't know what happened. Maybe I didn't complete all the steps. Don't recall, but remember submitting it. Submitted it late today.
What's great about it: navigation easy
What's not so great: conflicting information provided and unsure about proper return to be filed by mail for state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Ex[eroemce
on April 16, 2015
Posted by: jayboy703
As usual it was very easy to use and near as I can tell was very accurate. I have used Turbo Tax for years and have never had any real problems with it. Much better experience than with CPA,s or tax attorneys I have used a few times.
What's great about it: Easy to use and seemed to be accurate
What's not so great: Had a little of trouble changing some values in my 2nd Sch E for some properties
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I survived paying taxes again this year!
on April 16, 2015
Posted by: RetClif
As has been the case every year, the little stuff was the problem to be surmounted. $200 worth of oil royalties took FOREVER to figure out. Medical expenses had to be laboriously accounted for ...and then could not be deducted. Etc. But when I needed help, I called for it and got it. Overall it was a decent experience and quite survivable. I'll no doubt do it again next year.
What's great about it: Human, relevant help available that was actually very helpful.
What's not so great: Some parts are confusing--but so is the Tax Code
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 16, 2015
Posted by: rayjk
Was unable to find where I could enter taxes paid on a new car purchase.
Otherwise satisfied
Otherwise satisfied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 16, 2015
Posted by: RSeldomridge
I have been using TurboTax for 15 years now and have not had any problems with the process in filing my taxes. My tax reporting is quite complicated and tedious to do, but TurboTax guides me through every thing. I will be using TurboTax for many years to come.
What's great about it: The ease of use and good instructions in the Guides.
What's not so great: Had major problems in printing the tax returns pdf files
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid as ever, still areas of improvement
on April 16, 2015
Posted by: CaliJames
This customer did not provide a text review.
What's great about it: Clear, concise and fa
What's not so great: NQSO & RSU calc are overly complex
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good overall, difficult for complex
on April 16, 2015
Posted by: Kissfan
I have used turbo tax for years. Maybe it is the tax code, or the way the software has to put the information in many bizarre forms, but once an answer goes in it does not always mean you can find where it goes. Had this happen in more than one section.
What's great about it: The answering of questions is very good
What's not so great: when you type in an answer, hard to always find where the data goes
Written by a customer while visiting turbotax.intuit.com