Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
3
Slow Response
on April 15, 2015
Posted by: TomR999999
corrupted files on opening
FORM 1116 does not work correctly
K-1 entries are not all enterable
not all fields from 1099-DIV can be entered
FORM 1116 does not work correctly
K-1 entries are not all enterable
not all fields from 1099-DIV can be entered
What's not so great: too long of a delay before any noticeable action after pressing continue
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
NOT GOOD IN 2014
on April 15, 2015
Posted by: hometownmaggie
DREADFUL EXPERIENCE THIS YEAR. JUST AS I FINISHED AT 7:00 PM, I WAS LOOKING AT FORMS AND TT ASKED IF I WANTED TO SAVE THEM (I THOUGH) AND I DO NOT SO I SAID NO. I EXITED AND THERE WAS NOTHING THERE!!! THIS HAS NEVER HAPPENED BEFORE. TT ALWAYS SAVED EVERYTHING.
I HAD TO START ALL OVER AND IT HAS BEEN REALLY, REALLY HARD.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Do
on April 15, 2015
Posted by: TAM24
Have used TurboTax for years.
What's great about it: Walks you through the review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxjacked
on April 15, 2015
Posted by: taxjacked
I have been using TurboTax for over 12 years and have never had a problem completing my tax efficiently. This is the first time I experienced a problem when I attempted to purchase my State e-file, and I guess their server was overwhelmed since I decided to wait and file on the 15th. I called their support number and they called me back within 2 minutes and completed the transaction. Overall great experience.
What's great about it: Easy imports
What's not so great: Site down for state efile purchase, but fast phone support.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Hoped for more, but...income too high
on April 15, 2015
Posted by: DaveGus
Took extra time. Hope I don't need audit defense due to inherited IRA's. Although a personal prepare would have taken longer and cost more than TurboTax Premier.
What's great about it: Pointed out areas of omissions and mistakes
What's not so great: Flagged some box on a IRA that Turbotax suggested earlier. Addresses of IRA distr. needed just before electronic filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Save the preparer fee
on April 15, 2015
Posted by: MickeyCKJL
It prompts you and steers you to every appropriate form and possible deduction.
What's great about it: It walks you through every line
What's not so great: Need a bigger return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but a bit buggy
on April 15, 2015
Posted by: Brett1818
Overall, I am very happy with the TurboTax Premiere product I purchased. After initial unhappiness at being forced to upgrade from Deluxe to Premier, I was happy to see Intuit's proactive response and apologies. The product installed and worked well. My only complaint were some buggy pages on how to account for two New York State property tax credits. it was not clear whether these should be taxable or non-taxable (I opted to be conservative), and one of the pages did not work properly.
Also, TurboTax provided several worksheets in my final PDF copy after I had finished, and some pages are utterly perplexing, with numbers that make no sense to me. I'm trusting that these make sense to the IRS, but I am a bit uneasy not understanding what some of this means.
I've been a fan for over ten years, and I plan to continue to use TurboTax.
What's great about it: easy-to-use menus and lots of checking for accuracy
What's not so great: some buggy pages
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Did it's job
on April 15, 2015
Posted by: dalman603
Have always used this to file - have had no problems.
What's great about it: Easy to use
What's not so great: Cost
Written by a customer while visiting turbotax.intuit.com