Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
4
on April 15, 2015
Posted by: IrrigatorJoe
As a tax software, ALL forms should be accessible in even the most basic level/version. A consumer should not have to upgrade the software (even a free upgrade) to be able to complete their taxes on their own. The different versions should be there to provide various levels of support and expertise, not access to forms. The software works great but having to upgrade (and thanks for making it free for Schedule D) cost you the 5th star.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worse
on April 15, 2015
Posted by: Kenjoe
They have made Turbo Tax more complicated than last few years. Also did not notifie me about the law suits to be able to be in them.
What's great about it: NONE
What's not so great: Everything
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
refundtopia
on April 15, 2015
Posted by: ABIDES
overall better experience than '13
What's great about it: fun refund
What's not so great: state was not as good as last year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Getting Better
on April 15, 2015
Posted by: EdTexa
When claiming home office, stating mortgage interest and real estate taxes is a bit confusing when reading the instructions; e.g., "we've already deducted ...". You could improve here.
What's great about it: Guide Me
What's not so great: Some ambuguities
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2015
Posted by: JoeyE
I am not very computer "savy" but I didn't have to be. I've been using TURBO TAX for 4 years, very pleased.
What's great about it: Everything. Took the guideance "tour" . Let TURBO TAX guide me thru
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Could be slightly better
on April 15, 2015
Posted by: LizPhi
Enjoyed using Turbo Tax. The only thing I would like to mention is that it would be helpful if it would tell you what lines the information could be found on, on forms like HUD-1, like it does when you are using the previous years tax returns.
What's great about it: Was walked through each step
What's not so great: Help was not very helpful
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
electronic payment
on April 15, 2015
Posted by: pcyr
Entering the bank acct data to facilitate an electronic payment to the IRS instead initiated a debit to my bank account for my state payment.
This resulted in a duplicate payment to my State because my state has it's own payment platform that had a scheduled payment for the amount due.
Resulted in a double payment to my State and no electronic payment to the IRS (now have to send a check to the IRS)
This resulted in a duplicate payment to my State because my state has it's own payment platform that had a scheduled payment for the amount due.
Resulted in a double payment to my State and no electronic payment to the IRS (now have to send a check to the IRS)
What's not so great: not clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As in the past, TurboTax does a great job!
on April 15, 2015
Posted by: PopPopPal
The experience was fine as usual. The only criticism is that I was at the very last point in the process, and about to submit my tax forms, when I was told by TT that there was an error on one of my W2 forms. In fact, it wasn't an error. My FLI and SUI payments were added together on the W2. TT said the FLI cannot be greater than $32. I would think TT would know that and accept the combined amount (FLI and SUI) on the W2. It took me a while to figure out how to bypass the barrier to finalize the filing.
What's great about it: Complete, easy to use, accurate
What's not so great: Late notification of question
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com