Customer reviews from turbotax.intuit.com
Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Average customer rating
4.3
(16,551 Reviews)
Rating breakdown 16,551 reviews
5 Stars
8,957
4 Stars
4,883
3 Stars
1,492
2 Stars
745
1 Star
474
Customer Reviews for Intuit - TurboTax Premier Federal & State Returns + Federal E-File 2014: Investments and Rental Property
Customer Rating
5
Review
on April 14, 2015
Posted by: dosaka
Good software. That is why it's been around for years.
What's great about it: Easy to use
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed this year
on April 14, 2015
Posted by: CTMH
One of the things I like is the interview style of the TurboTax interface. TurboTax saves me from having to learn all of the changes that occur in tax codes from year to year.
The biggest complaint I've had is trying to find a TurboTax phone number to call for assistance with questions. It could not find one in the software or on the website. Researching the support site after posting a question, I found that others had asked the same question and had the same concern that I had with a state form. The questions had not been answered.
Until now, I have been somewhat satisfied with TurboTax. However, I'm going to look for alternatives next year.
The biggest complaint I've had is trying to find a TurboTax phone number to call for assistance with questions. It could not find one in the software or on the website. Researching the support site after posting a question, I found that others had asked the same question and had the same concern that I had with a state form. The questions had not been answered.
Until now, I have been somewhat satisfied with TurboTax. However, I'm going to look for alternatives next year.
What's great about it: Automatic gathering of information from last year's tax return. (I have been using TurboTax for years.)
What's not so great: There appears to be a mistake on one of my state forms. Could not find a phone number to call for assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2015
Posted by: leoe5
whats with the nicknames????
What's not so great: too many ads / offers!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax 14
on April 14, 2015
Posted by: RVBECKER
Kept telling me that couldn't download state forms. However, when hit the "continue" button it was there. Magic!
Worked great and was easy to use. Walked me right through the process. Had a couple of questions about investment expenses that couldn't find answers but didn't take the time to ask either.
Worked great and was easy to use. Walked me right through the process. Had a couple of questions about investment expenses that couldn't find answers but didn't take the time to ask either.
What's great about it: Quick, thorough, & easy
What's not so great: Trouble downloading state forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Helpful for many years
on April 14, 2015
Posted by: OldHarv
Other than the following, has been helpful & mind-comforting for a long, long time. Imported this year for the first time after entering some info by hand. Discovered I had duplicated data; difficult to find and remove. Need a warning message to import BEFORE seeing if any additional detail is needed. Lastly, on FNMA & GNMA supplemental sheets for long and short term gain, the results need summarizing by type rather than a separate entry for each monthly date. Was seemingly unnecessarily time consuming to provide cost data for return of principal payments as is.
What's great about it: Extremely detailed; impossible to miss anything.
What's not so great: Importing and WHMT detail handling needs improving
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Convenient but frustrating
on April 14, 2015
Posted by: 4carguy
Although my encounter with the latest rep was a good one there are still far too many issues this year with their programs.
What's great about it: convienient
What's not so great: Frustrating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Honest Feedback
on April 14, 2015
Posted by: mahesh99
(1) Not user friendly with Mac
(2) Crashes multiple times
(3) Doesn't ever work when I choose the option DON"T SAVE CHANGES / REVERT CHANGES
OVERALL, I MAY TEND TO DISCONTINUE IN FUTUTRE USING THIS SOFTWARE, IF THESE PROBLEMS PERSIST
(2) Crashes multiple times
(3) Doesn't ever work when I choose the option DON"T SAVE CHANGES / REVERT CHANGES
OVERALL, I MAY TEND TO DISCONTINUE IN FUTUTRE USING THIS SOFTWARE, IF THESE PROBLEMS PERSIST
What's great about it: Not many
What's not so great: Many
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Top Down
on April 14, 2015
Posted by: Caleb1947
I have mentioned this every year for the last few years and nothing ever gets done to improve it. I find that when indexing through income or deduction groups that as I end one catagory I am automatically moved to the top position in the listing. Then to get to the next catagory I manually have to scroll down to the next catagory.
If the next catagory automatically appeared at the top of the column instead of the bottom of the catagory it would be a whole lot easier to advance trhough them.
Written by a customer while visiting turbotax.intuit.com